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Sounds like we all have the same problem. Have used half a dozen so called emails and all say cancel in app then says I have not subscription but they keep charging me. Called credit card company and will cancel credit card if this continues. DO NOT SUBSCRIBE OR PUT ANY TYPE OF PAYMENT ON HERE..

I HAVE BEEN TRYING TO CANCEL MY SUBSCRIPTION FOR MOBOREADER WITHOUT ANY LUCK. HELP

I need to cancel MoboReader. I'm being charged every week for 2 $14.00 charges. Thought I have cancel this subscription under Google One. I have an email that my subscription would end on Dec14 2025. I am still being charged $14.00 for the MoboReader. I have all already deleted the MoboReader App. I WANT THIS SUBSCRIPTION CANCELLED, Please Help!!

I need to cancel MoboReader. I'm being charged every week for 2 $14.00 charges. Thought I have cancel this subscription under Google One. I have an email that my subscription would end on Dec14 2025. I am still being charged $14.00 for the MoboReader. I have all already deleted the MoboReader App. I WANT THIS SUBSCRIPTION CANCELLED, Please Help!!

i want to cancel my subscription and have not been able to

please cancel my subscription ASAP. I am being charge weekly for 29.99 which is not ordered

I’m trying to cancel my subscription because this is a rip off! I have coins that you froze to let me use. I’m not buying any anymore. I’m dumping you.

I keep on getting charged by you when I was told there would be no more charges. I've contacted my credit card company and requested them to cancel payments. Please stop this charging. If not, I'll have to get further action into getting this stopped. Enough is enough. Please stop. Cheri Scow

I am being charge twice per week since October 14th, 2025, I would like to be refunded for the extra $20 bucks coming out of my account. I also thought this was an one time purchase. Is this a weekly or monthly charge? I am not a happy customer at the time. Charged 4.99 twice a week. Please take care of this issue asap. Thanks

I have attempted to cancel the subscription multiple times, you say I have no account and yet I continue to receive multiple charges through September. I am notifying the credit card company to stop any payment as of 9/30/2025.

There are many charges from your company on my debit card. I don't remember renewing my subscription that many times. There are $242.72 charges from 10/14/2025 to1022/2025. I want to cancel the subscription and get my money back.

I can’t get my prescription canceled.. you are charging me after I canceled it .. Sep 27, 2025 MOBOREADER TECHN POS WWW.MOBOREADE WA US 009929 -9.99. Cancel immediately please.

I have canceled my subscription but continue to be charged. I went to my Apple Pay subscription and it doesn’t show your app or cancelation or subscription anymore. I want to cancel. Please advise.

I paid 188+ thru gcash for a 3-day access to a novel;I can't read anymore

I paid 188+ thru gcash for a 3-day access to a novel;I can't read anymore

I did not authorize a payment of $24.99. Please refund and cancel subscription, if this happened. Thank u. I HAVE NOT USED THIS SERVICE!!!!

Cancel Subscription 08/30/2025

Need to cancel subscription (only other option is to report as fraud to CC company)...Please cancel asap.

Good morning. please stop chrging my card . i never use your service and i am cherge very week 19.99 2 times .please return all my money back ,for about 4 months

I cant cancel my subscriptions with you.

Hello MoboReader team, I recently changed my pen name from *Lisa (AO) * to *Rainy Lisa*. I have a total of 9 books published: 7 under Lisa (A.O) and 2 under Rainy Lisa . Could you please help merge these profiles and assign all 9 books to *Rainy Lisa? The books names are : 1. Bad Boys Don't Have Hearts 2. When Fates Strikes 3. So I married my sister's husband 4. His weakness 5. Bride for Rent 6. Tempted 7. Stolen Vows (Under Lisa (A.O) 1. Faceless Idol 2. Strip Game. (Under Rainy Lisa) But I need them all under Rainy Lisa pls 🙏 And also they're this my book that I've been trying to delete cos I wanted to changed the title but I couldn't so I created another book with the new title so I'm trying to delete the old one and it's not working, it's showing on the app and it's very annoying. Thank you so much for your help! Best, [Babatunde Aisha/ Rainy Lisa (old pen name- Lisa (A . O) ]

My subscription was paid for mobile reader till 1 June from my card but it’s not reflecting on my app as renewal was not done on app from March do check and let me know the reasons

Moboreader overcharged me for a package when I reported it to my bank for a refund of the extra charge. Moboreader then stole coins that I paid for. I’ve been trying to get a hold of someone with no luck. They have an AI responded to every message I have sent. And invisible workers who seem to always be away from their desk or to contact them during working hours. I’ve been trying to contact them since 8am.

This app has stolen the Marchetti Mafia series from me. They are not only hosting it but selling it. I have repeatedly asked them to remove the series and they continue to put it up. I do not have a contract with these people and have never been paid. DO NOT PAY THIS COMPANY, they are dealing in stolen property. My work is free.

This ap is a nightmare,old chapters released and charged for.coins disappear . Chapters are not proper chapters, I have spent a fortune on this book,wait 23hrs57min to receive chapter takes 3 mins to read. Then wrong/repeat/old chapters released wait days for correct chapters to find all coins and free coins have all gone. I top up by paying for chapters only to find they have gone on a book I'm not actually reading(I now have a complete book that I'm not reading but have paid for,and don't actually want) I will be letting all the social media platforms know what is going on, in my opinion this behaviour is not right and on the cusb of being illegal fraudulent behaviour on the part of the writer and on the part of moboreader as encouraging these writers,paying them to behave in this manner.

I've paid approximately $400 US for one book and the month isn't over yet. This site is a rip off. My original ourchase was $29 twenty days ago for an entire month now it wants $49 so that I can continue reading the same book. No one responds to my complaints so will have my credit card company not pay until I get a response.

I am having an issue with purchasing coins. MoboReader doesn't recognize my fingerprints and it is frustrating that I cannot contact Mobo by phone to get this resolved. Please contact me to resolve.

please i want to unsubscribe in your monthly charges of 485.00

Not able to use my free coins I get daily from my subscription to get chapters. Why?

Please contact me in re my account I’m reading one book and not finished and have paid lots of money how can just pay to read the book

My app keeps crashing. It seems to crash after the new homepage upgrade

I recently got a new phone, downloaded back the app my books are back but not where I left off. I don't remember if I linked it to my email , I purchased some chapters how can I get them back

I am charged a monthly subscription. It when I go to mobo reader. I don’t have any coins?

I paid 19.99 for coins and didn't receive any. Either give me my coins or refund my money !!!

I read most of a book for $14. I am now on chapter 148 but I just paid $9.99 and only got 2 more chapters. Either refund the money or let me read the last 8 chapters.

Good evening. please am in Ghana. I can only pay with Momo through Goggle pay. So I can't access any of the books

I am owed free coins I have made several complaints and no one is getting back to me. I've paid good money to read from this app this is very disappointing

Why can't I chat on moboreader?

I’m trying to get back to reading a book but it’s not letting me go to bookshelf

I’ve paid for SVIP for one month from mar1/21 to April 1/2. While reading a book today I was to a next chapter and I could no longer continue reading as it saying I have to buy more coins. SVIP says I can read all books for one month. What happened to my membership for this month. I still have 10 days to go until I renew for another month. In Canada my membership cost me $25.99. Not a happy reader at this moment. Please rectify this problem. I’ve read a few books would like to continue reading with MoboReader but will not if this is not resolved.

cant read 2 book fall under your spell no more chapter for weeks, and shoots i cant open chapters, i have a suscription it is a joke

I want you to know that I bought 7,00 $ coins special of 50% VIP monthly membership and up to now I didn’t received the coins for me to keep reading. I kept trying but up to now nothing received. This is not the first time I’m paying for reading the book and I don’t get what I’m paying for. Open the chapters for me to read or refund me for my 7,00 $ You have my email