Contact Microsoft Edge Support

Summary: The issues far outweigh the benefits. It’s clear MS is still trying to play catch-up, and are still far behind. This browser has good privacy, but the issues it has make it near unusable about half the time. I had gotten better over the year but the fact that it seems to have some serious issues when using Google as the search engine means I don’t recommend it. The good: it works more like chrome and sites work good (good, not great). The privacy features are a plus, even over chrome. I’ve chosen to use it over chrome for this issue. The bad: using google as the search engine causes issues on every search past the first one. If you go into app switcher, close edge and search. No issues. If you come back several minutes later and search again in the same tab, the search freezes and the browser does nothing. MS - I’m not going to use Bing. It’s crappy (I’ve tried multiple times a year and it hasn’t gotten better). Stop handicapping other search engines to push your own stuff. Certain sites which are coded to hide the search and option bars, have issues when trying to get those bars to show up. Edge starts to act like no touch events are being made so it takes a lot of clicks to get them to show so I can navigate elsewhere. Either that or edge is just slow in responding to this. Neither of which is good.

Rating this 1 Star for now even though it does deserve more than that, but I’m hoping a developer can read this review. The app right now advertises its immersive reader mode, but it actually doesn’t work if it’s even available. Tried a few different webnovel sites like RoyalRoad and Scribblehub, but no matter what, the reader mode option just didn’t show up. If I wanted to contact support, it looks like I would have to jump through a bunch of hoops, so I’m leaving this review here. I’ll make sure to update it if it ever gets fixed. On another note, if the reader mode is fixed or added to the app, I'm hoping for it to really be an “immersive” reader. So every time a new web chapter is available, it will automatically load it (the next page) once I finish my current chapter. Safari used to do this, but unfortunately the last update removed this feature. The only browser I know that still does this on iOS is Alook.

I have been trying to switch to edge for 2 years but it's actually unusable still. I have 6-10 tabs open at any given time and over 30% of the time I launch it, it freezes within 5 seconds and crashes. When I wait for it to finish crashing and open it back up, it'll pop up a prompt saying "edge crashed, restore tabs?", But if it crashes again, which it does about 1/3 of the time, I can no longer access the restore tabs feature, losing all my in progress workflow, and none of the tabs are in history or recently closed. This is obviously unacceptable, but the fact that it's so frequent is really embarrassing. Guess I have to go back to Chrome AGAIN. It's kind of mind boggling that it's so difficult to justify using in a situation where they already have very low market share. You'd think they'd be extra cognizant of massive issues like this.