Contact Mussila Music Support
Company Name: Rosamosi ehf.
About: Mussila is an award-winning music learning app for children. It allows kids to
explore the world of music on their own and gives them the opportunity to gain
knowledge without continuous external help.
Mussila Music Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Rosamosi ehf.
Verified email
Contact e-Mail: schools@mussila.com
Verified email ✔✔
E-Mail: mussila@mussila.com
Website: 🌍 Visit Mussila Music Website
Privacy Policy: http://www.mussila.com/privacy/
Developer: Mussila ehf
Privacy & Terms:
http://www.mussila.com/privacy
3 Most reported problems 😔💔
This is an incomplete app
by Zarahsh
Don’t waste your money on it. There are totally three levels. On level 1, it teaches you note “C”, and after the kid passes a test, you will be promoted to level 2, where you can learn note D and E. When you go to level 3, where you can learn notes G and F, it finished! No more levels. The worst part is that, it won’t tell you this is the end of the content. My 5 year old son kept attempting the final test again and again to be promoted to the next level, and it never shown “ this is the end of the game”. My son was frustrated and cried a lot as he thought he failed the test again. When I contacted the producer to changed my one year subscription to one month subscription, as there is not enough content for one year to learn. they rudely refused and said it’s their policy that no customer is allowed to change the subscription after 7 days.
Unable to sign up or sign in
by Udaisy20
Hi there, I have purchased the app a few months ago and my kid has been enjoying the game. I bought a new ipad few days ago and tried to have my kid play the game on the new ipad, but i am not able to create an account and there was no way to retrieve my account either, meaning if we would have to start from beginning on the new ipad, and this is very frustrating,.Can you please take a look at this issue and get back to me ASAP? I am not able to sumbit a question on the website either:( please help! Thanks! Daisy
Does not support family sharing
by Kallgiggls
This app looks great but at this price point you should be able to have more then one child use it. I have twins and there is no way to share an account. It says it supports family sharing but it does not, very disappointing
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- If you are a Mussila Music customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mussila Music.
