EVgo EV Chargers Reviews

EVgo EV Chargers Reviews

Published by on 2021-01-01

EVgo, the largest public EV fast charging network. 1,050 fast chargers at 700
EV charging stations, Download the EVgo app to start fast charging now. Fast
charge your BMW i3, Nissan Leaf, Chevy Bolt, Tesla Model S, Model T, or Model
3, Hyundai Ioniq, or other BEV at one of our EV Fas...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

EVgo EV Chargers Reviews

  • By

    Very easy to start session

    I use this app a lot when taking long trips in my Bolt EV. The app immediately recognizes the charger when I stand in front of it and I need only a couple of simple screens to make my selection and “Swipe to Charge”. Very improved app in the last several years. The main things I need are accessed right from the opening screen and the other useful features in a menu tray accessed via one tap. The notification system is easy and very useful. I wish it had the ability to display car state of charge on my phone while charging and display recent charges by others at that station (for better trip planning).

  • By

    Problems fixed

    App went from not useful to now only needing a few tweaks. I have not recently experienced inability to initiate charge at any station in last 4 months, an earlier problem. - it would be nice to go directly to charger instead of drilling down through menus. Slow cellular slows down the process. You can favorite a station, but not a charger - it would be nice to get charging level from app. App is already talking to station for time and connection. Why not grab the %? I can get it from car’s app, but have to use car’s 3G cellular and it has its own drill down and uptime issues. - it would be nice if app showed the running total of the fee. I now guess based on previous usage and do see the text message after charging complete. Also the text message could include balance to date. You have the data.

  • By

    The App itself has been fixed and almost perfected.

    Simply plug in, open the app, wait a second or two for the app to discover charger based on location, then select plug, and finally swipe right. I truly have nothing negative to say about the app. I live in Houston, TX and for the rare times i do need a charge on my Chevrolet Bolt, it is a breeze. The only form of feedback i could give, is the price of the charge, it becomes too expensive to be charging at these for a road trip scenario. Not sure about competing chargers, but if i were to be strictly speaking on app user experience. After you set up payment, its as easy as swiping right on tinder and you begin to charge.

  • By


    Waisted 4 hours walking around and having a really, really, really long lunch. A flaw in the app will shut off your charge if screen is bumped when you put phone away. I checked later to see how charge was coming. Called there support line to which I was told everything was fine. -I explained I could no longer see the screen that says it’s charging and asked how to get back to it. If you can turn off charge from app and not just “at the pump” you should be able to verify it’s charging, turn it BACK ON if accidentally disconnected, heck even set limits. Say, “fill er up” or “put $10 on 5” whatever. Seriously lame. Now I have to go back tonight and sit in parking lot for 3 hours, as everything will be closed. Really disappointed, what an oversight not being able to start/confirm charge when you can apparently stop one in progress by putting phone in pocket.

  • By

    The app is working as intended.

    When you look for a charging station, it will give you the closest available station. But sometimes when you get there. Someone might get there before you. It happens to us all the time. That’s why everyone should get all the charging network apps or EVgo should provide more CCS charging stations. Tesla in Europe has CCS converter for Tesla use. All the non Tesla vehicle will suffer when Tesla start charging on CCS network. EVgo should provide a pop up message that if the station is occupied while we driving to it. So we won’t be frustrated and wonder if we have enough juice to make it to the next station or home.

  • By

    Worst App

    I recently download the app but this app doesn't work for me. I accidentally tap at the charge bottom when I wasn't at the station. The app started to charge me the money for it when my car was not even plugin. I had to call the representative to stop the charging session, then she told me I got charge $1.50 for starting the session. The representative doesn't even helpful and can't even answer my question when I ask them how to stop the charging session on the app when I accidentally tap it. Too bad I have to delete this app and close my Evgo account. Bad experience with Evgo. Compare the customer service between Evgo to ChargePoint. ChargePoint has a better customer service and better app to handle the customer needs. I'm able to stop the charging session on the app with ChargePoint and don't have to deal with the hassle on the phone. Goodbye Evgo.

  • By

    Do not sign up via the app

    Do not waste your time trying to sign up using the app—it does not work! USE THE WEB SITE instead: it is painless, easier, and it works. The app wants your address, and then makes you enter it a second time. It says Country is required, and says you must pick your country from a list, but it never shows the list. You have to pick your car’s Year, but the choices are single a double digits from 0-64. When you finally enter your credit card, it rejects it. When you page back and forth through the form pages, it forgets what you entered before forcing you to renter the information again. I generously gave the app 2 stars because once I signed up in the web page, it worked fine to select and start charging.

  • By

    Fast charging. Frustrating issues with chargers.

    EVgo has some of the faster charging stations around, which is great. However, they often lack signage to indicate that non-EVs shouldn’t park in their spots and they currently do not have a policy to enforce towing when this happens. I often show up at a spot that’s supposed to be available to find some huge truck blocking the charger. Further, the Charge Point app does a much better job of giving an indication about how much your car has charged and how much more time it will need. I find the EVgo app cumbersome on this front. It also regularly takes forever to load a charging point and get the charge to start. The whole thing is unnecessarily glitchy and I wouldn’t use EVgo except that, again, they have fast chargers.

  • By

    Could use a map

    The app is usually much more reliable than the card, as I primarily use it when i constantly get errors when using the card. The only reasons the app didn’t get 5 stars from me is due to the fact that you sometimes cannot stop a charge remotely from the app, and there isn’t a map with all of the charging stations in the city. It would be more convenient to have a map to be able to plan ahead, rather than gambling on the app finding a charger near you. It would also remove the need for a third-party app to find charging stations when you are not very close to one.

  • By

    Great but need improvements

    I like the app but there’s things that need to be fixed. When searching for chargers it needs to be able to find chargers in longer distances instead of saying no chargers found. Not happy that there isn’t enough chargers either, always having to wait to charge. App needs to show how much I’m being charged as the timer goes. There’s time I’m only looking to spend so much. The price increase is also not justified for the few chargers in my location the Bay Area.

  • By

    Time and patience

    With a little patience u can do anything just breathe and release slowly and watch magic happen. SOMETIMES THE APP IS EFFECTED BY INTERNET INTERRUPTIONS especially if u are under ground parking or on a hill type place . EVGO HAS BEEN THERE WHILE I TRAVEL IN PLACES WHERE FAST CHARGERS DONT EXSIT . I want to assist in the placement of more units .faster easier charges for every location thats busy PLEASE VISIT MY HEALTH BLOG ON FACE BOOK VIA “ROYAL HEALTH” #ROYALHEALTH AND ASK TO JOIN REACH OUT TO ME IF U WANT TO PARTNER UP AND BE A INVESTOR IN YOUR OWN BUSINESS OWNING A FAST CHARGER . Make money while u charge with me ! Evgo is the best and most effective charger systems next best is TESLA . U do the math and see EVGO IS THE BEST! PRINCESS HEIDY AIMEE

  • By

    Doesn’t use native map app

    Use Apple Maps instead of the creepy one used now. Take the time to make the app an iPhone experience not a google tracking opportunity. Using the built in mapping api means my privacy is respected and the experience is more in tune with how I expect an app to function. The lack of a quick and simple way to see where I am in relation to EVGo chargers is annoying and that it doesn’t use the standard UI symbol for location calls (the little pointer) combined with its clunky layout makes the look like the developers are more interested in making the app look and operate the same across platforms rather than going for a great user experience. I do not find the app a joy to use.

  • By

    It’s fine

    I use the app to initiate my charging and it’s convenient. The app itself hasn’t given me any problems, though some of the older chargers don’t communicate properly with my Soul EV. I would like to be able to see within the app how long people have been charging to help determine if a charger will be available soon before driving over.

  • By

    Helpful but needs tweaks

    Unfortunately the app doesn’t know when a car is still connected to the plug but is no longer charging. It shows the plug as available and when I drive to it, it’s connected to a car no longer charging and I can’t charge. Also, the stop charging option from the app doesn’t work for me anymore so I always have to hit the emergency stop button on the charger.

  • By

    Pretty darn good

    Love the nearest station feature! Would love a one or two touch feature to report a station problem without calling . Snap a photo - hit an outage option. and submit. Also would be great to see if station issues had already been reported - service in progress

A better way to Contact apps

You can now contact EVgo EV Chargers customer service directly
via Email using our new site - AppContacter.com

Contact EVgo EV Chargers directly

Is EVgo EV Chargers Safe?

Yes. EVgo EV Chargers is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,267 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for EVgo EV Chargers Is 25.5/100.

Is EVgo EV Chargers Legit?

Yes. EVgo EV Chargers is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,267 EVgo EV Chargers User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for EVgo EV Chargers Is 25.5/100.

Is EVgo EV Chargers not working?

EVgo EV Chargers works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with EVgo EV Chargers? Report Issue

Leave a comment:

Why should I report an Issue with EVgo EV Chargers?

  1. Pulling issues faced by users like you is a good way to draw attention of EVgo EV Chargers to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a EVgo EV Chargers customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EVgo EV Chargers.

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