Contact Simpler Trading Support

by MultipleRs

The biggest useful tool of this app for me would be the alerts. The traders are pretty good about posting RT alerts for real trades. So you have the app open and an alert comes in and and you want to read it. It does not load the most recent alert at the top of the list. You have to refresh the alert list. It clears the whole list and then spins and asks if you are connected to the internet. Then you may have to logout and log back in to try again. All this takes about 5 minutes! By that time the entry is usually gone because the room has loaded up on the trade. Basically ridiculous that they can’t do this better.

by Mthornton91

The app fails multiple times per day and often doesn’t provide the notifications I have it set up to send me. Makes keeping in touch with paid services on the go nearly impossible, subscriptions in the thousands per year are only useful if you’re at the computer logged into the rooms a lot. App is useless.
Also drains tons of battery life which is especially weird since it doesn’t manage to do anything, but over 10 days it eats up a higher % of my battery than the work app I have on screen using location services a few hours per day does.

by OrganicJB

This app keeps freezing on a blank white page. Makes it very difficult to get the alerts let alone trade them. I canceled my subscription to the trading room I was part of mainly because of this app. If they are going to use the app as the only way to push alerts to subscribers they really should have an app that works.