Contact Customer App Support

by Blkcatmommy

They texted and pretended to be NortonLifeLock. They act like they will. Walk you through the process of filling out paperwork that FTC needs immediately to ensure I don’t get billed. I then realized I’m being scammed. I am typically pretty good at recognizing a scam but for all the hesitation I felt I continued with the call and I’m not sure which one of us hung up first. They wanted me to access my bank account and I’m sure much to their surprise. They found that I had less than a dollar in my account and then they were trying to get my credit card numbers and I knew there’s no way I kept telling him he’s a scammer and I know what he’s up to and I will be reporting him immediately. which I did unfortunately this review probably wouldn’t be red until after the scams happened or somebody was smart enough to get out as soon as they saw the third-party name and then look them up and saw that that was a close one anyway I just say avoid them and if you get a text message or however, you get your messages and you get somebody telling you you’re going to be billed and you have no idea what they’re talking about. Just keep on walking don’t bother with them. It’s just another company. Using a company like this or a competitor of theirs, waiting to take advantage of others.

by Haharwayne

App was used to pilfer >$10,000 from senior on a fixed income . I fell victim believing I had been hacked and was preventing further damage. The hackers used this app to gain illegal and illicit access to my info and funds used it to display false info that I was decreasing Financial risk and protecting myself as they stole monies from me. Leading me on to believe I was securing safety to my accounts all along the way stealing from me that which I was attempting to protect. Shame on you, you do not make your mothers proud. You have a moral as well as legal responsibility to not allow a forum for such atrocities to exist and thrive . Please advise as i have taken action to stop the carnage and will do all possible to expose the cretans directly responsible and the developers and administrators of this app for all harms done. Someone here needs to shoulder some responsibility or be exposed as the perpetrators of fraudulent activity and harms as well as those directly responsible. Maybe this app has opportunity of use for benefit and good. From my perspective, I see no evidence of this. And suggest for others to come forward if harmed. I offer opportunity for this to be challenged. Thank you for your follow through on this.

by BuddyDave25

This app appears to lack a sense of security to where foreign relations are able to access this account from anywhere and if you are reaching out to support to address a problem, they can access a wide array of your data and breach your security if you allow them. I don’t trust this app anymore and I would be careful to make sure that you are trusting the client on the other side. I hope the developers can eventually see this and note to add further security measures next time so that people don’t lose anymore money, because it unfortunately happened to me. Had Zoho Assist had better protocols in place for ghost accounts to be integrated, they would not be able to access the information of hard working people everywhere at their fingertips.