Phone Tracker app not working? crashes or has problems?

Phone Tracker Status

The Phone Tracker is a tool that allows you to track the location of another
smartphone user. Now you can follow the movements of a friend, your spouse,
your child, or a co-worker with your iPhone.

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Have a Problem with Phone Tracker for iPhones: GPS? Report Issue

Common Phone Tracker Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Phone Tracker app on iOS and Android devices. Solve all Phone Tracker app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Phone Tracker iPhone Issues and Solutions

Phone Tracker iOS app crashes, not working, errors
Phone Tracker iOS app network issues
Phone Tracker on iOS has black/white screen

Phone Tracker Android App Issues and Solutions

Phone Tracker has errors/crashing/not working
Phone Tracker server network connectivity issues
Phone Tracker has black screen

Phone Tracker iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Phone Tracker app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Phone Tracker app crashes or not working on Iphone (iOS):

Close and restart the Phone Tracker app on iPhone
Update Phone Tracker app to the Latest Version for iOS
Uninstall and reinstall Phone Tracker iPhone app
Update your iPhone to the latest iOS version

Fix Phone Tracker on iPhone unable to connect to server/internet connection issues::

To resolve Phone Tracker network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Phone Tracker black/white screen (blank screen) on iPhone:

Follow the Phone Tracker iOS app troubleshooting guide Here →

Phone Tracker Android App Issues and Solutions

Fix Phone Tracker not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Phone Tracker app issues:

Force Stop the Phone Tracker App
1. On android, goto "Settings" » click Phone Tracker app. » click "Force Stop".

Update Phone Tracker to the latest version on PlayStore

Clear Phone Tracker App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Phone Tracker app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Phone Tracker.

Fix Phone Tracker unable to contact server/ Phone Tracker internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Phone Tracker » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Phone Tracker » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Phone Tracker on android.

Solve Phone Tracker black/white screens issue on Android:

Follow the Phone Tracker android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cell Phone Solutions, LLC, developers of Phone Tracker.

Verified email

Contact e-Mail: [email protected]

50% Contact Match

Developer: Family Safety Production

E-Mail: [email protected]

Website: Visit Phone Tracker Website

About this app

The Phone Tracker combines the robust GPS functionality of the iPhone, internet mapping and the latest features of the iPhone platform. ► Locate another iPhone user and view his/her movements during the previous 24 hours. ► Permission based system allows/denies other iPhone users to follow you. ► This version allows you to track 2 iPhone and see his/her movements for 24 hours. ► Upgrade allows you to follow up to 100 people and see their movements for 72 hours. ► PhoneTracker tracks while it is in the background. It does NOT have to be the active app to work. ► If a person you are following doesn't have a recent pin drop, they have likely rebooted their phone and PhoneTracker is no longer able to follow them. Now you can follow the movements of a friend, your spouse, your child, or a co-worker with your iPhone. The Phone Tracker is a tool that allows you to track the location of another smartphone user. Simply have them open PhoneTracker for a few seconds and it will begin following them again. ► Continued use of GPS running in the background can greatly decrease battery life. ► To follow another person, they must use the "Phone Tracker" to grant you permission. ► IF YOU HAVE ANY PROBLEMS, EMAIL US AT: "HELP @ iPHONE-TRACKER.