Evertel – For 1st Responders Reviews

Evertel Reviews

Published by on 2026-04-07

🏷️ About: Evertel provides a FOIA, CJIS, HIPAA and State compliant communications and team collaboration platform for 1st Responders and Government. Evertel greatly enhances agency communications with voice, chat, messaging, video and images allowing you to share critical information and receive agency-wide updates and collaborate with your team(s): all in a secure, real-time environment.


       


Is Evertel Safe to Use?

We Investigate the app owner's website (Genasys.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
61.9%

🤬 Negative experience
31.0%

🫥 Neutral
7.1%

~ from Justuseapp.com NLP analysis of 40 combined software reviews.

Is Evertel Safe?
Evertel – For 1st Responders is very safe to use.
66.7/100

  Safety Analysis »»

Is Evertel Legit?
Evertel – For 1st Responders looks authentic and legitimate.
74.3/100



Read 20 Customer Service Reviews 😠💢

3.9 out of 5
Don’t waste your time.

When I fist started using Prime music it was okay, even with the limited music selection but since they recently took away the option for you to select which song you play and only allow shuffle it is not worth my time. I think Amazon is making enough money off of prime members that there was no need to try to force you to upgrade by not allowing you to play the songs you like in the order that you want. Silence Music is a much better service and it’s free.

Poor intel

Absolutely no updates or intel for a month! Waste of time.

Horrible

Evertel would not even be relevant if WhatsApp would change to be CJIS compliant. Messages are delayed, communicating with others is an act of god, and less than half the features of WhatsApp

Great concept... execution falls short.

It’s a pain to have to add each person in your department individually. That coupled with the sending of a request, the other person accepting the request, and you having to confirm the request for each person. If the person is within YOUR department, why not have it connect automatically. Some requests go through immediately, others sit there for days-even after the receiver has accepted. Currently, I have a contact within my department that I’ve connected with and we’ve completed all of the necessary steps. Yet, I still have a notification of a new message from that contact. Sitting there...looking at me...and nothing I do will get rid of it. If that little red 1 on my home screen doesn’t go away soon, I’ll delete Evertel so fast it’ll make your head spin!

Hard to Install

Not easy for a new person to open and operate.

Replying

Please add a feature to reply to a previous message within a chat or team room.

Okay but needs some fixes

Like how secure it is, but need some tweaks. Font is very small; hard to navigate at times.

Constantly not working

Constantly I will get notifications for messages and then I open Evertel and nothing is loading. At times I have to uninstall and reinstall or log out and login

Great communication tool for first responders!

We love the fast and easy communication. PLUS it’s encrypted, so there’s no concerns about how we share necessary information for high profile incidents.

Great Communication Platform

We use this as a preferred way to communicate and be in compliance with the laws. Simple and easy to use. This is a great way to get communication out fast. In a active event great way to communicate in a crisis.

Must Have

Evertel provides all important information/data sharing and inter-connectivity in a safe and secure environment. This is the future of law enforcement communications.

Excellent for our small department.

We have seen major improvements in Evertel that were issues when we first got Evertel. I can say the customer service has dramatically improved. Upgrades have been good for us and has streamlined our information sharing. Highly recommend Evertel .

Great app for Police work

Evertel has helped my department by securing messages, information sharing remains confidential and allows information sharing with other departments. Free to law enforcement unless you need premium services. Awesome deal!

Asst. Fire Chief

Will work great for Fire Dept.

Customer service

I had trouble logging in with two factor login. The customer service for this app was beyond excellent. they worked with me and got everything working.

Blue App is a Thumbs Up for me!

Extremely Secure App that works great on my IPhone! I definitely trust Evertel and the Organization behind it. Very useful along with recent and relevant information Evertel constantly provides.

Great app for patrol

So far its been a great medium to utilize for arrest warrants, extra patrols, and other important but sensitive information that cant be posted to social media outlets.

Mansfield Police Chief

Great app. Great information.

Phenomenal APP OPSEC

Evertel had allowed our agency and many others get off the grid when it comes to communicating within our own network. Having an extremely secure, encrypted, way to transfer information has always been a crucial part of our job/mission. Evertel gives us the ability to keep our officers safe and keep the mission secure. Operational security!!!

Major City Fire Department

Even though Evertel was developed for Law Enforcement we have employed Evertel throughout our fire agency. This platform has allowed us to share critical information and intelligence instantly with our members. In doing so, we believe our members are safer and better informed to make critical decisions. Additionally, our executive staff has the ability to communicate with every member of the department instantly and securely. The customer service has been great and Evertel is SO easy to use even us firemen can use it. Great product!!!!



Is Evertel Safe? 🙏

Evertel – For 1st Responders is very safe to use. JustUseApp Safety Score for Evertel is 66.7/100.
This assessment is based on our NLP analysis of 40 user reviews. Combined with the app store average rating of 3.9/5.

Safety Analysis

64.1% of users say app is safe 👍
64.1%

25.6% of users say app is risky 🚨
25.6%

10.3% of users have some concerns ⚠️
10.3%


Is Evertel Legit? 💯

Evertel – For 1st Responders looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Evertel is 74.3/100 .
This conclusion is based on analysis of 40 user reviews.

🔏 Privacy & Data Safety

Evertel collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  • Data Not Linked to You:
    • Usage Data



How was your experience with Evertel – For 1st Responders? Post a Review




Features

Our advanced platform provides every agency user the ability to control all communications, establish secure networks, and create regional methods of information sharing, from any device they chose.

Evertel provides a FOIA, CJIS, HIPAA and State compliant communications and team collaboration platform for 1st Responders and Government.

Evertel greatly enhances agency communications with voice, chat, messaging, video and images allowing you to share critical information and receive agency-wide updates and collaborate with your team(s): all in a secure, real-time environment.

Many employees have selected to use social apps for work-related information & intelligence sharing, potentially placing them in violation of laws as those apps are not Federal or State compliant.

Evertel is a compliant communications platform created by senior executives in public service and experienced technology visionaries.

  Contact Support
Developer:
The Halstead Group, LLC


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