Sydney Marathon Status

Last Updated on 2024-07-24 by PONT3 PTY LTD

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Common Sydney Marathon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sydney Marathon app on iOS and Android devices. Solve all Sydney Marathon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sydney Marathon iPhone Issues and Solutions

Sydney Marathon iOS app crashes, not working, errors
Sydney Marathon iOS app network issues
Sydney Marathon on iOS has black/white screen

Sydney Marathon Android App Issues and Solutions

Sydney Marathon has errors/crashing/not working
Sydney Marathon server network connectivity issues
Sydney Marathon has black screen

Sydney Marathon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sydney Marathon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sydney Marathon app crashes or not working on Iphone (iOS):

Close and restart the Sydney Marathon app on iPhone
Update Sydney Marathon app to the Latest Version for iOS
Uninstall and reinstall Sydney Marathon iPhone app
Update your iPhone to the latest iOS version

Fix Sydney Marathon on iPhone unable to connect to server/internet connection issues::

To resolve Sydney Marathon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sydney Marathon black/white screen (blank screen) on iPhone:

Follow the Sydney Marathon iOS app troubleshooting guide Here →

Sydney Marathon Android App Issues and Solutions

Fix Sydney Marathon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sydney Marathon app issues:

Force Stop the Sydney Marathon App
1. On android, goto "Settings" » click Sydney Marathon app. » click "Force Stop".

Update Sydney Marathon to the latest version on PlayStore

Clear Sydney Marathon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sydney Marathon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sydney Marathon.

Fix Sydney Marathon unable to contact server/ Sydney Marathon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sydney Marathon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sydney Marathon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sydney Marathon on android.

Solve Sydney Marathon black/white screens issue on Android:

Follow the Sydney Marathon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PONT3 PTY LTD, developers of Sydney Marathon.

Verified email ✔✔

E-Mail: team@tracx.events

Website: 🌍 Visit Sydney Marathon Website

Privacy Policy: https://tracx.events/privacypolicy

Developer: TRACX

About this app

The Sydney Marathon mobile app is the official event app for the ultimate event experience. It features live tracking of all participants (without using their phones), social media integration, interactive course maps, selfies and all information you need to know about the Sydney Marathon.