Austin Marathon app not working? crashes or has problems?

Austin Marathon Status

The Official app of the Ascension Seton Austin Marathon, Half Marathon & 5k. It
includes a wide range of features that provides runners, spectators, volunteers
and sponsors with important and fun information relating to the event and event
weekend.

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Common Austin Marathon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Austin Marathon app on iOS and Android devices. Solve all Austin Marathon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Austin Marathon iPhone Issues and Solutions

Austin Marathon iOS app crashes, not working, errors
Austin Marathon iOS app network issues
Austin Marathon on iOS has black/white screen

Austin Marathon Android App Issues and Solutions

Austin Marathon has errors/crashing/not working
Austin Marathon server network connectivity issues
Austin Marathon has black screen

Austin Marathon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Austin Marathon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Austin Marathon app crashes or not working on Iphone (iOS):

Close and restart the Austin Marathon app on iPhone
Update Austin Marathon app to the Latest Version for iOS
Uninstall and reinstall Austin Marathon iPhone app
Update your iPhone to the latest iOS version

Fix Austin Marathon on iPhone unable to connect to server/internet connection issues::

To resolve Austin Marathon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Austin Marathon black/white screen (blank screen) on iPhone:

Follow the Austin Marathon iOS app troubleshooting guide Here →

Austin Marathon Android App Issues and Solutions

Fix Austin Marathon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Austin Marathon app issues:

Force Stop the Austin Marathon App
1. On android, goto "Settings" » click Austin Marathon app. » click "Force Stop".

Update Austin Marathon to the latest version on PlayStore

Clear Austin Marathon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Austin Marathon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Austin Marathon.

Fix Austin Marathon unable to contact server/ Austin Marathon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Austin Marathon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Austin Marathon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Austin Marathon on android.

Solve Austin Marathon black/white screens issue on Android:

Follow the Austin Marathon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at High Five Events, LLC, developers of Austin Marathon.

100% Contact Match

Developer: High Five Events

E-Mail: [email protected]

Website: Visit Austin Marathon Website

About this app

It includes a wide range of features that provides runners, spectators, volunteers and sponsors with important and fun information relating to the event and event weekend. The Official app of the Ascension Seton Austin Marathon, Half Marathon & 5k. We can't wait to see you in beautiful Austin, Texas!