Spotlight Reviews

Spotlight Reviews

Published by on 2024-11-04

🏷️ About: emocha is a medication management app that helps users form healthy medication habits by providing daily medication reminders, video check-ins, and connecting them with a dedicated care team. The app also allows users to track their personal progress and report any side effects or symptoms.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
64.8%

👿🤬😠 Negative experience
22.5%

🙄💅🫥 Neutral
12.7%

~ from Justuseapp.com NLP analysis of 16 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Helps with maintaining medication adherence and self monitoring

- Technology is current and worth having

- Great job by Emocha staff



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

No support

2022-05-28

Spotlight is horrible. I was able to log in for the first two days. I have not been able to log in since. It continues to say my log in is invalid. I’ve tried resetting my password and user name. However, a link is never emailed to me.

Crashes

2022-06-29

All it needs to do is record a video. Even a high school student should be able write a better one thats more stable.

Very buggy and unreliable

2022-07-30

My employer requires us to use Spotlight and it is very poorly made. It only works occasionally and often requires a restart of my device for it to register my information. No alerts are sent to my phone even though I authorized them. Uninstalling and reinstalling does not solve the problems. While it is not my choice to use Spotlight for the health check ins, I would not recommend it to another entity who is looking for a similar app.

A few issues

2022-08-31

1) When I save my “Personal Goal” it’s gone when I log back in.

2) SMS notification reminders to check in stopped working for me months ago, they were helpful. Push notifications never worked.

3) add an email option you can also send your badge to for the day so for example, a manager who doesn’t have access to the administration side of emocha can be notified also that you badged in before coming on-site.

Educator

2022-10-02

Our district has made it mandatory to use Spotlight. It does not work when I download it on my phone and it gathers personal data. Spotlight is mandatory to pass with a green mark in order to work onsite yet it does not work ona smartphone

Annoying

2022-11-02

Unfortunately my job requires us to use this in order to get through the front gate. It’s annoying how it doesn’t let you stay signed in. So I have to open Spotlight while I’m driving. It is really annoying with how I have to upload my vaccine card. I don’t have my email attached to Spotlight , now it’s not letting me update my email. Thus not letting me upload my vaccine.

Very much work for so little benefit

2022-12-04

My hospital was forcing a questionnaire when I came to work that took 30 seconds to answer and didn’t require having to open an app, log in, and would time out while I took my temperature and make me log in again. Spotlight on my phone should be that easy. It should not require me to remember which version of my email is the right one, should not require two taps for each question, and should not require extra logins it my thermometer takes longer than my phone shutoff timer.

**** Bug report *****

2023-01-04

Using iOS 14.4.2
The screen freezes when you have to enter the temperature. Frustrating and you have to restart the all. Please fix. Overall great app. When it’s fixed I will move it to 5 star

Unclear if being recorded

2023-02-05

I was required to download this for work. However, it is very unclear if Spotlight is video recording you while you’re using it. Super creepy and a little big brother. Developers should make it clear that the session is being recorded. Hopefully the next update will fix that.

Consistent Crashing

2023-03-09

I am unable to open Spotlight on iOS 14.5 beta. You would think after a few months, their programmers would fix the sibling sign on and multiple badge display as well. Disappointing to say the least.

Video Submissions

2023-04-07

I get the purpose of it, but having to send video submissions to your boss when you’ve been throwing up all morning are NOT IT

Passwords

2023-05-09

I use Spotlight for work.

I have been trying to change my password for weeks now. I have submitted several requests. I can not figure out what my password is now. I have tried calling them will no success. I can’t get anyone to answer.

Cannot record temperature

2023-06-09

I cannot input my temperature so then I keep getting flagged for it. Even deleted and re-downloaded Spotlight , no current updates. Please fix.

Needs login fix

2023-07-11

Works fine once you’re in. But where is there no “remember me” option? This is the only app I have that won’t allow my phone to populate the user name and password or use Face ID. So typing them both in manually makes this daily task take twice as long.

Could be better

2023-08-11

This is an okay app. However, the camera is facing only one side, you can not flip or reverse the camera. This makes it very difficult to tape for example pills that you place in your hand or on a pill holder.

Easy App

2023-09-12

Love Spotlight! Easy enough for my kids to use! Helps us stay on track with our health!

14.5 crashes :-(

2023-10-14

Great app! Not sure why 14.5 isn’t supported though. Keeps crashing, did a full reinstall cm and reboot.

Also, any future plans to scale Spotlight for 11 pro max? :-)

Great App

2023-11-14

Spotlight definitely helps with maintaining medication adherence as well as self monitoring. The technology is current and worth having. Especially, while dealing with the COVID-19 pandemic. Way to go emocha!

COVID-19 Life Saver

2023-12-16

Smooth app that is helping tons of people with contact tracing and disease monitoring amidst the pandemic. Highly recommend to any healthcare facility, school, or employer that would like to return to work safely.

My appreciation

2024-01-16

I am content and confident knowing that someone is tracking my health conditions everyday. In spite of the outbreak of the Pandemics myself and my family were all very healthy and continue to enjoy the healthy life everyday. Emocha staff, thank you so much for the Great job. Keep up the food work. Dom Albacena



Is Spotlight Safe? 🤗🙏


Yes. Spotlight is very safe to use. This is based on our NLP (Natural language processing) analysis of over 16 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Spotlight Is 74.2/100.


Is Spotlight Legit? 💯


Yes. Spotlight is a totally legit app. This conclusion was arrived at by running over 16 Spotlight User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Spotlight Is 88.8/100..


Is Spotlight not working? 🚨


Spotlight works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Spotlight? Post a Review




Features

- Daily medication reminders

- Video check-ins to report side effects or symptoms

- Connection with a dedicated care team through video or chat

- Personal progress tracking

- Clinically validated technology with over 12 peer-reviewed publications

- Recognized as a top 150 company in digital health by CB Insights

- Recognized as a top 10 most innovative company in health by Fast Company

- Supports patients with a range of conditions including asthma, diabetes, hypertension, hepatitis C virus, tuberculosis, and HIV

- Helps employers keep their workplace and communities safe through outbreak symptoms monitoring.

  Customer Service/Support
Developer:
emocha Mobile Health


Website: