Contact Zoe Support

by 1Chance4Laura

I have a lot of problems with the Zoe app. So many fake pics being used by females. I have chatted with females that have led me on and then admit they are using someone else’s pictures. The location brings up females too far away even though I have my location on and have changed it on the app to the closest biggest cities I live near and change it back again. No one reads my profile, which isn’t the app’s fault, but there is nothing better on this app. Same old thing. I find the swipe too sensitive as you have to tap to bring up the hearts or the X, you may accidentally swipe upward, making you adore someone you don’t and you lose a heart. After I got told by a female that she was using her mother’s pictures, I chatted with a team member of Zoe. I had paid for the first month, then the second month subscription was paid for me even though she had decided to credit me a free month for that female having a fake profile. They stopped my subscription not using the correct dates I had paid. In other words, I was paying for that “free month” for the same month that the Zoe team member thought I was receiving free. I had to explain to her how I was still owed a full month. She corrected it the next day even though I got ripped off by 3 days of not being able to use the premium part of the app. Oh well, this app is definitely not worth it in my area and it has it glitches along with many fake accounts, just like any other dating app.

by Wanderessrt

The team of the creators for this app kindly offered me a free 10 day trial of premium. I thought that was amazing and kind of them to do, so the stars do not reflect the app developer's. What it does reflect is the app itself. As far as I realized, this app is extremely difficult to make connections on and carry conversations. The app is lovely and the structure is really well done. However even with premium for 10 days, matching with people was almost impossible. I don’t know if it’s because the user base is so small, or if there’s still bug fixes so you can match with people. I’m not sure what it is, but it just hasn’t been helpful and I haven’t made any connections like I do on Tinder and Bumble. I love this app because it’s genuinely for queer women. That’s my favorite part. I think it needs a lot of improvement and more advertising so there will be more queer women present for the chance to grow this apps popularity. It has a lot of potential. I think that messages and matching should be more available based on the people you like etc. it’s just hard to navigate even with premium. So without premium it’s going to be a lot more difficult to make any matches.

by Brianna_banana_love

This app has some good qualities. The swipe left or right aspect is nice. If you choose to answer a few simple questions regarding how you feel about dating and friendship, you will see the results of how much you have in common with the other user while viewing their profile. It’ll also show how similar you two are based on some aspects of your personality, such as how optimistic/pessimistic you are, neat freak/messy, etc. Although I do enjoy some qualities of this app, I’d have to say I’ve been having trouble finding people. I can’t reverse previous dislikes unless I subscribe to be a member. I assumed that I’d be able to see people again but I didn’t want to make up my mind so suddenly and swipe right if I really wasn’t interested. So now there’s no one who matches with me. It also doesn’t allow the user to see who has liked your profile unless you give them a heart (I think we’re limited to one a day) or unless you subscribe. So there’s some good, some bad. I’d say if you really want to enjoy the app, it’s probably better for you to become a member. If you don’t have the money for that, I’d say go ahead and pass..