ITZON app not working? crashes or has problems?

ITZON Status

Last Updated on 2017-08-23 by Orangeshine

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📋 1 Reported Issues:

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Common ITZON Problems & Solutions. Troubleshooting Guide

Table of Contents:

ITZON iPhone Issues and Solutions

ITZON iOS app crashes, not working, errors
ITZON iOS app network issues
ITZON on iOS has black/white screen

ITZON Android App Issues and Solutions

ITZON has errors/crashing/not working
ITZON server network connectivity issues
ITZON has black screen

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ITZON iPhone Issues and Solutions

How to fix ITZON app crashes or not working on Iphone (iOS):

Close and restart the ITZON app on iPhone
Update ITZON app to the Latest Version for iOS
Uninstall and reinstall ITZON iPhone app
Update your iPhone to the latest iOS version

Fix ITZON on iPhone unable to connect to server/internet connection issues::

To resolve ITZON network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

ITZON Android App Issues and Solutions

Fix ITZON not working on Android, crashes, errors or is unresponsive:

Force Stop the ITZON App
1. On android, goto Settings » ITZON » click [Force Stop]

Update ITZON to the latest version on PlayStore

Clear ITZON App Cache and Data:
1. On android, goto Settings » Apps » ITZON » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ITZON.

Fix ITZON unable to contact server/ ITZON internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click ITZON » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ITZON » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ITZON