Contact Zillow 3D Home Support
Company Name: Zillow.com
About: Looking for a way to make your listings stand out? Zillow 3D Home® tours are a
free, easy and effective way to help you boost your listings and win more
clients.
In fact, listings with a 3D Home tour got twice as many views and
sold, on average, 10% faster than listings without.
Zillow 3D Home Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zillow.com
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Zillow 3D Home Tours Website
Privacy Policy: https://www.zillowgroup.com/zg-privacy-policy/
Developer: Zillow
Can I trust Zillow 3D Home app?
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3 Most reported problems 😔💔
Crashes and tour is not editable
by Joie220
Uploaded a 3D tour using my Ricoh Theta Z1 a couple weeks ago, it processed and uploaded to the listing as normal (been doing these for YEARS). This time, the app crashed every time I tried to reposition arrows and correct things like I normally do. Today I tried re-uploading a tour using my iPhone 14 Pro. Same deal. Processed (took much longer), uploaded each scan and then posted to listing. No views, crashes every time I try to use it like a public user and can only edit one or two arrows before it crashes.
Horrible. Won’t connect with listing
by Elvismeme
The app is easy to use. Very easy. However, Zillow is more often than not unable to match the tour with the listing. Zero of the dozens of Zillow tours that I have uploaded have connected the way they are supposed to. Every single time I upload a Zillow tour, I have to contact Zillow support to have them assign the tour to the correct address. Even when I copy the address from the live listing, Zillow can’t automatically match it up the way it is supposed to. And, sometimes it takes several days and even up to a couple of weeks for support to match the tour to the listing.
Email support with Zillow is next to nonexistent, so that makes linking these tours to the right listing almost impossible. Good luck because most of my clients now hate using Zillow because of this very reason.
100 percent fail
by A User Of Cvs App For Iphone
trying to create a rental listing. added app to iphone, created 3D tours of each room. these all appear in the app but do not appear in zillow. and there is no way to connect them to zillow. zillow has zero human support, only robots. and it has been one struggle after another. rental listing editor in Media section does not know about the 3D tours on my phone. there is a "ready to finish" but nothing happens. so far , massive waste of time.
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- Pulling issues faced by users like you is a good way to draw attention of Zillow 3D Home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Zillow 3D Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zillow 3D Home.
