MyESSEC app not working? crashes or has problems?

MyESSEC Status

Published by ESSEC BUSINESS SCHOOL on 2023-06-18

ESSEC services are now available to you anytime, anywhere Use your ESSEC login
to access: - Your schedule of courses, whether you are a student or a teacher
at any campus - Notifications for course updates - All ESSEC community news.

I have a problem with MyESSEC

Are you having issues? Select the issue you are having below and provide feedback to MyESSEC.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with MyESSEC? Report Issue

Common MyESSEC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyESSEC app on iOS and Android devices. Solve all MyESSEC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyESSEC iPhone Issues and Solutions

MyESSEC iOS app crashes, not working, errors
MyESSEC iOS app network issues
MyESSEC on iOS has black/white screen

MyESSEC Android App Issues and Solutions

MyESSEC has errors/crashing/not working
MyESSEC server network connectivity issues
MyESSEC has black screen

MyESSEC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyESSEC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyESSEC app crashes or not working on Iphone (iOS):

Close and restart the MyESSEC app on iPhone
Update MyESSEC app to the Latest Version for iOS
Uninstall and reinstall MyESSEC iPhone app
Update your iPhone to the latest iOS version

Fix MyESSEC on iPhone unable to connect to server/internet connection issues::

To resolve MyESSEC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyESSEC black/white screen (blank screen) on iPhone:

Follow the MyESSEC iOS app troubleshooting guide Here →

MyESSEC Android App Issues and Solutions

Fix MyESSEC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyESSEC app issues:

Force Stop the MyESSEC App
1. On android, goto "Settings" » click MyESSEC app. » click "Force Stop".

Update MyESSEC to the latest version on PlayStore

Clear MyESSEC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyESSEC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyESSEC.

Fix MyESSEC unable to contact server/ MyESSEC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyESSEC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyESSEC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyESSEC on android.

Solve MyESSEC black/white screens issue on Android:

Follow the MyESSEC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ESSEC BUSINESS SCHOOL, developers of MyESSEC.

100% Contact Match

Developer: ESSEC Business School

E-Mail: [email protected]

Website: Visit MyESSEC Website