Keleya Status

Last Updated on 2024-11-18 by Keleya Digital-Health Solutions UG (Haftungsbeschraenkt)

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⚠️ Most reported problems ⚠️

Not working

100.0%

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- Some users have reported issues with accessing the full version of the app even after paying for it.

- The app has been known to freeze or not work properly, which can be frustrating for users.

- The reliability of the app may be questionable based on the mixed reviews.

Common Keleya Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Keleya network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Keleya App
1. On android, goto Settings » Keleya » click [Force Stop]

Clear Keleya App Cache and Data:
1. On android, goto Settings » Apps » Keleya » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Keleya.

On android, goto Settings » Apps or Manage Apps tab.
Click Keleya » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Keleya » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Keleya