Contact MyStudio App Support
Company Name: MyStudio Academy LLC
About: MyStudio is registration and communication tool that allows customers to easily
register and connect with Events, Retail, and Membership based
businesses.
Martial Arts, Yoga, Dance, Crossfit, Gymnastics, Summer Camps, and
Fitness Studios are some of the businesses that we serve.
MyStudio App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MyStudio Academy LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MyStudio App Website
Privacy Policy: https://www.mystudio.io/MyStudio_Website_and_App_Privacy_Policy.html
Developer: MyStudio Academy
Can I trust MyStudio App app?
Protect your data and wallet. We investigate the developer's website (Mystudio.app), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Needs a lot of work to compete
by CMorton9249
My dojo switched from ZenPlanner to MyStudio looking for a more modern experience. While the app looks good, there are a lot of administrative problems. For example, messages within the app can be sent to individuals or an entire membership but custom distribution lists cannot be done. ACH payments can be taken for reoccurring payments but not one-time purchases unless it is over $450. Classes can be scheduled one-time or reoccurring weekly—no monthly or custom timings. Lastly, the help is nonexistent for more advanced features such as their API integration.
We decided to re-evaluate our choice to migrate to MyStudio
Beware gyms that use this app
by 42069ReviewGuy42069
It takes 2 seconds to register for a contract with a gym but if you want to cancel or stop payments you will need to fulfill whatever nonsense conditions the owner hid in the fine print, I.e. prostrate in front of the gym owner with a hand written letter signed in blood.
If a gym uses this app, it’s a good sign they are sketchy. I’ve had bad experiences with 2 different gyms that use it, which unfortunately for the app itself is a pattern as far as I’m concerned.
Besides that, it’s just poorly made in general. Bad error messages, things not saving properly, awkward navigation, hard to do pretty much anything.
Account/Profile Editing is Impossible
by VJ Reitz
I’m very frustrated that I cannot update my old last name or email address in the app. It seems to use the phone number as the unique signifier so I can’t create a new account with my correct name and email address. It gives an error message with each of these attempts. It also gives an error when I try to completely delete my account to start a new one, saying there are open registrations but they are all listed as cancelled plus they’re from 2 years ago!
Have a Problem with MyStudio App? Report Issue
Why should I report an Issue with MyStudio App?
- Pulling issues faced by users like you is a good way to draw attention of MyStudio App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyStudio App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyStudio App.
