Contact Hashtag Ex Support

by T Dre

I downloaded the app. Immediately was offered a package to buy. It was over 50$ for a years subscription. I didn't want it. It said I was already on the 7 day free trial. Deleted the app the day of downloading it bc I honestly wasn’t pleased with what it was and didn’t want to be charged at the end of the free trial. Somehow still got charged the 50$+. I asked for a refund through iTunes and immediately was declined. There was definitely no time for someone to actually hear my situation out to even consider refunding me so thats messed up as it is. So then, I filled the dispute with my bank and after some time now they just declined my dispute. Absolutely BS. I didn't even use the app for 24 hours while on the 7 day free trial because not only did I realize I didn’t need the app, I definitely didn’t want to pay over 50$ for a subscription to it! And yet I still got billed and they wont refund it. Hopefully someone that works for the app see’s this and gladly refunds my money bc this is an absolute joke. I didn't want to leave a bad review bc I do understand the app, it does what its purpose is, but I didn’t have a need for it so much that I was willing to pay for it. So just a heads up to everyone, yes you have to pay for a subscription and no they will no refund you.

by Beck0955

I got an in app message only 15 minutes into using the app for the first time. It was asking me to leave a review. I don’t know if it generates followers and like because I’ve only been for under an hour. I choose to get the 7 day free trial. For what it is when you brake down the price it’s not all that high. But asking someone to drop almost $50 dollars for the entire year instead of offering a monthly rate option kind of excludes people that can’t afford it. I’m sure that wealthy and established people don’t really need this app as much as the young poor artist, or artist that are trying to gain influence. The in app message asked for people to go easy on him because he is only 23 and mostly does all the work himself. Maybe he should realize that many of his customers are just like him. They are doing all this work by themselves at an age where you’re still trying to figure out how to juggle financial responsibilities, independent and personal relationships. I feel that this 23 year old understands this financial issue and try’s to brake it down in a way that makes people feel “cheap” for not purchasing the full app. $0.92 is less than I spend on coffee in a week, but I don’t buy all my coffee for the year all at once. I’d be happy to $1 dollar per week/monthly than $0.92 a week/yearly.

by Gemini International

At this point I’ve tried the top hashtag apps on the market and this one is definitely the best. The pros -Allows you to pick a starter tag and pick the top performing tags related to it. If that’s only three or four tags that’s totally fine, you simply go back to the top and drop a new word in and start a fresh list walk continuing to build your total tax count. Helpful for when you want to locate tags related to a specific location and aren’t a fan of other tags sneaking in for related locations that also make you look stupid. For example, when you are on Maui and want to tag Maui but all of the other apps want to keep throwing in the other island names simply because they are not smart enough to decipher the difference.

The cons -definitely the pricier of the apps. This was something like 30 or $35 for the year. The other big issue is that there is currently an iCloud bug which refuses to recognize your account if you’re not on Wi-Fi. I’ve been emailing their support for about a week now and we’ve been unable to figure out a solution. I am only able to login and use the app when I’m on Wi-Fi. I’ve got the latest version of iOS 14 and I own the top-of-the-line iPhone 11 promax. Very unusual.