Mon Compagnon app not working? crashes or has problems?

Mon Compagnon Status

Last Updated on 2024-05-16 by Solly Azar

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14 User reports:
App has problems

User reports 14

⚠️ Most reported problems ⚠️

50.0%

Not working

28.6%

Crashes

14.3%

Account

7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Mon Compagnon : Soins Animaux? Report Issue

Common Mon Compagnon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mon Compagnon app on iOS and Android devices. Solve all Mon Compagnon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mon Compagnon iPhone Issues and Solutions

Mon Compagnon iOS app crashes, not working, errors
Mon Compagnon iOS app network issues
Mon Compagnon on iOS has black/white screen

Mon Compagnon Android App Issues and Solutions

Mon Compagnon has errors/crashing/not working
Mon Compagnon server network connectivity issues
Mon Compagnon has black screen

Mon Compagnon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mon Compagnon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mon Compagnon app crashes or not working on Iphone (iOS):

Close and restart the Mon Compagnon app on iPhone
Update Mon Compagnon app to the Latest Version for iOS
Uninstall and reinstall Mon Compagnon iPhone app
Update your iPhone to the latest iOS version

Fix Mon Compagnon on iPhone unable to connect to server/internet connection issues::

To resolve Mon Compagnon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mon Compagnon black/white screen (blank screen) on iPhone:

Follow the Mon Compagnon iOS app troubleshooting guide Here →

Mon Compagnon Android App Issues and Solutions

Fix Mon Compagnon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mon Compagnon app issues:

Force Stop the Mon Compagnon App
1. On android, goto "Settings" » click Mon Compagnon app. » click "Force Stop".

Update Mon Compagnon to the latest version on PlayStore

Clear Mon Compagnon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mon Compagnon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mon Compagnon.

Fix Mon Compagnon unable to contact server/ Mon Compagnon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mon Compagnon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mon Compagnon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mon Compagnon on android.

Solve Mon Compagnon black/white screens issue on Android:

Follow the Mon Compagnon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Solly Azar, developers of Mon Compagnon.

About this app

L’application Mon Compagnon est un véritable outil Santé et Bien-être du quotidien conçue pour accompagner de façon concrète les propriétaires de chiens et de chats désireux de prendre soin de leurs amis à quatre pattes. Confrontés quotidiennement aux soucis de santé de vos compagnons, nous avons à cœur de vous offrir un accompagnement en matière de santé, forme et prévention, avec un objectif essentiel : le bien-être de vos chiens et chats. Spécialiste de l’Assurance santé animale, Solly Azar a été le premier acteur à proposer une assurance dédiée aux chiens et chats, dès 1984. Plus de 30 ans plus tard, ce sont 17 000 propriétaires d’animaux de compagnie qui nous font confiance pour prendre soin de leurs compagnons. Vous êtes assuré par Solly Azar ? Envoyez vos demandes de remboursement en 1 clic grâce à l’application Mon Compagnon.