BaseChat Status

Last Updated on 2026-02-09 by Telpass Ltd.

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Most reported problems

Not working

100.0%

Common BaseChat Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve BaseChat network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the BaseChat App
1. On android, goto Settings » BaseChat » click [Force Stop]

Clear BaseChat App Cache and Data:
1. On android, goto Settings » Apps » BaseChat » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BaseChat.

On android, goto Settings » Apps or Manage Apps tab.
Click BaseChat » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BaseChat » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BaseChat

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit base Chat Website

Privacy Policy: https://base.uni-ak.ac.at/terms/

Developer: Universität für angewandte Kunst WIEN

Oct 23, 2025, 05:00 AM
a AndroidOS user from Hamburg, Germany reported problems with BaseChat : Not working
Aug 17, 2025, 02:20 PM
a iOS user from Essen, Germany reported problems with BaseChat : Not working
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