MyUCSDHealth app not working? crashes or has problems?

MyUCSDHealth Status

Published by UC San Diego Health on 2023-10-11

Use the MyUCSDHealth app to manage your health information and communicate with
your doctor on your mobile devices. With the MyUCSDHealth app you can: ·
Review test results, medications, immunization history, and more · Stay in
touch with your physician · Manage your appointments · Upload health and
fitness data, including data from Apple Health app, when enrolled in
self-tracking programs · View and pay your bill .

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Common dislikes about MyUCSDHealth app

- Times out frequently when trying to write and send a message to a provider

- Difficult to import attachments to send messages

- No graphing or historical data to track anything

- System kicks you out when trying to leave a message to providers and doesn't save your message

- Many options lead to nothing of value, are incomplete, or pop up error messages

Have a Problem with MyUCSDHealth? Report Issue

Common MyUCSDHealth Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyUCSDHealth app on iOS and Android devices. Solve all MyUCSDHealth app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyUCSDHealth iPhone Issues and Solutions

MyUCSDHealth iOS app crashes, not working, errors
MyUCSDHealth iOS app network issues
MyUCSDHealth on iOS has black/white screen

MyUCSDHealth Android App Issues and Solutions

MyUCSDHealth has errors/crashing/not working
MyUCSDHealth server network connectivity issues
MyUCSDHealth has black screen

MyUCSDHealth iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyUCSDHealth app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyUCSDHealth app crashes or not working on Iphone (iOS):

Close and restart the MyUCSDHealth app on iPhone
Update MyUCSDHealth app to the Latest Version for iOS
Uninstall and reinstall MyUCSDHealth iPhone app
Update your iPhone to the latest iOS version

Fix MyUCSDHealth on iPhone unable to connect to server/internet connection issues::

To resolve MyUCSDHealth network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyUCSDHealth black/white screen (blank screen) on iPhone:

Follow the MyUCSDHealth iOS app troubleshooting guide Here →

MyUCSDHealth Android App Issues and Solutions

Fix MyUCSDHealth not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyUCSDHealth app issues:

Force Stop the MyUCSDHealth App
1. On android, goto "Settings" » click MyUCSDHealth app. » click "Force Stop".

Update MyUCSDHealth to the latest version on PlayStore

Clear MyUCSDHealth App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyUCSDHealth app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyUCSDHealth.

Fix MyUCSDHealth unable to contact server/ MyUCSDHealth internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyUCSDHealth » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyUCSDHealth » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyUCSDHealth on android.

Solve MyUCSDHealth black/white screens issue on Android:

Follow the MyUCSDHealth android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UC San Diego Health, developers of MyUCSDHealth.

100% Contact Match

Developer: UC San Diego Health

E-Mail: [email protected]

Website: Visit MyUCSDHealth Website

63.16% Contact Match

Developer: Epic Systems Corporation

E-Mail: [email protected]

Website: Visit Epic Systems Corporation Website

About this app

You must first create an account by accessing the MyUCSDChart website at myucsdchart. ucsd. edu and requesting an activation code. Use the this app app to manage your health information and communicate with your doctor on your mobile devices. You can connect your account with Apple Health to integrate health-related data from your personal devices into MyChart.