Battle.net Reviews

Battle.net Reviews

Published by on 2024-07-22

🏷️ About: The Battle.net mobile app is designed to keep you connected with your friends wherever you are. It allows you to chat with friends, see what game they're playing, and add new ones right from your mobile device. You can coordinate playtime, discuss strategies, or just stay in touch using the app. You can also keep up with the community, browse support articles, and manage your account settings.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
64.1%

😎👌🔥 Positive experience
21.1%

🙄💅🫥 Neutral
14.8%

~ from Justuseapp.com NLP analysis of 36,103 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows users to send messages to each other offline

- Easy to use

- Keeps users updated on their friends' activities



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

wont even let me verify my account

2022-05-22

i have tried every platform possible to make an account and even to the extent of having my friend make an account for me but the robot verification is extremely bugged out. not only does it first start off with only saying you need to match 5 photos and then randomly saying you need to match 20. afterwards it doesn’t even let you continue to make your account. i literally cannot continue on to play Overwatch without making a this app account. fix this bug please and thank you

Hardly functioning

2022-06-23

I'm not sure why Battlenet is rated so highly, especially after seeing several people share my complaint – a complaint about arguably the most integral thing that determines if an app good or bad: it doesn't work.

I've had Battlenet for about a month and have probably tried to open it over the span of the month around 50 times, and it's only connected me to the server twice. Two times. Otherwise, I'm either told "Line's full: an usual amount of traffic", or more frequently an endless "reconnecting..." that never actually connects, regardless of my strong wifi connection or strong cellular data.

The only thing Battlenet is good for in its current state is taking up storage space on your device.

Horrible customer service

2022-07-24

I could not log into the account and they said that they need my personal information despite they have my email that confirmed that it is my account. In addition I had that account for very long time and I did not put my personal information in the first time. So even if I gave them the information they would have no way to compare it. They probably wanted it to sell my information which is horrible because they are one of the biggest company in the world. I am still waiting for HR complaint number to put forward my complaint. I assume they will never respond back. I never had anything like this before.

New Stealth update has ruined this app

2022-08-25

So there was a recent update to Battlenet that was made, that didn’t require a physical update from the store.

This update has destroyed Battlenet. It’s extremely sluggish now. Crashes every time I use it to chat with friends. In fact, it’s the only iOS app on my phone that crashes.

It also overheats your phone if you’re chatting with multiple friends simultaneously and therefore drains a ton of battery in very short duration.

The only way to temporarily fix it somewhat, is to reboot the phone after swiping up to close Battlenet and then clearing ram.

Battlenet also becomes unresponsive intermittently and your messages also don’t sync in its entirety between desktop and mobile. It also frequently attempts to “reconnect” every time you leave Battlenet , which takes 2-3 seconds. Very primitive.

I am now forced to ditch Battlenet and move over to the Discord app for my chatting needs.

All of this on an iPhone 7 running iOS 11.4.

Barely useable due to lag

2022-09-26

Giving two stars because I'm glad it exists, but it's very buggy and slow. Battlenet has been barely useable during past month on my iPhone 8. The lag is really bad- says 'reconnecting' very often, and trying to receive and send messages takes ridiculously long.. Like 4 min to finally open msg, and another 4 to compose as every character is delayed. Then sending takes long time, and more often than not ends up not even going through.

I've never had any other messaging app be so laggy, and it's like this pretty much every evening when I most need it.

I'd also like to be able to send pictures or at least add profile pic from my own camera roll, but the most important thing is: please fix this terrible lag issue!! Thank you

Sluggish Receiving and Sending

2022-10-27

I love the idea. I love Battlenet , but I expect more out of a blizzard app. I know mobile isn’t your forte, but Battlenet is slow to send and receive messages. The iOS will notify me a message has been received, so I’ll click on the notification. It takes me to the message within Battlenet , but a second later the literal message presents itself within the chat window. Needs to be polished up and seem less sluggish.

Edit: Also, after leaving Battlenet , and then coming back at a later time I’m immediately being notified it’s “reconnecting...” in the chat and have to wait a few more seconds. This is really unacceptable imo.

Frustratingly slow

2022-11-28

I’ve never run into an app that runs this slow. My phone is an iPhone 6s so it is gettin pretty old but still I don’t think a messaging app should run like this. Everything from what friends are playing, loading messages, and even typing the message is just extremely slow and at times seems unresponsive which is unfortunate because I’ve wanted Battlenet for awhile since all I play are blizzard games and it’s nice to keep in touch when I’m away from the computer. Steams app is uglier but runs waaaaaaaay better and then theirs discord’s app which is perfect.

Good idea, poor execution

2022-12-29

I love the idea of checking to see which friends are online and being able to message them, and when it works Battlenet is great. But that’s when it works, I’ve only had a handful of times where Battlenet works the first time. A large majority of the time it will say that too many people are on the servers and that I’ll have to try again. This can take 15-20 minutes from my experience and that takes away from how handy it can be. If they can fix the reliability of this application it would be five stars for sure but as of now it’s beyond poor.

Could be a little better to communicate with everyone

2023-01-30

I’m on Consol so I’d like to have something that's easy to use for simple communication with my now cross-platforms friends. Given that this all just started I can be patient, but I hope to see some change for Battlenet in the future for that or you might as well expect players to try to connect easier on apps like discord maybe? However somethings that’s connected to my consoles account this shouldn’t have to be the case in my opinion. I’m excited to see what’s to come though.

Glad it was released, but have connection issues

2023-03-03

First off let me say that I was waiting for this for ages, so I was very pleased that the WoW armory was no longer the only way to chat with people on my friends list.

The only issue that I have may very well be related to my mobile network, but is troublesome regardless. I will get messages from a friend on the desktop app, and when I click on it to respond, I am suddenly forced to reconnect and put into a queue due to a high wait list. How did I receive the message if I wasn’t already online?

Finally, Great App, Login Crash Resolution.

2023-04-01

It works exactly as needed, straight Chatting. But the Apps Login is still Bugged. After almost a week of fiddling, delete Battlenet , reboot, redownload it, do NOT open it, reboot your phone again, unlock your phone click open Battlenet Immediately(don't open any other app, change anything at all just open Battlenet ) quickly click Login and you should be able to login on your device if you weren't able too previously. Cheers!

The app is good but...

2023-05-03

Battlenet is really good and I like that they added the avatars in here. The only thing I don’t like is that, with the update that added the avatars they took away the “friend offline for X hours” on the friend list. Now you can only see individual offline times by viewing their profiles each one at a time instead of all of them at once next to their names like it used to. I don’t understand the need for that change. Please put it back how it was! Thanks.

App doesn’t load

2023-06-03

I’ve used this application for years with no issues at all and love it. All sudden Battlenet won’t log me in and says I need to re-enable my social settings marked as required in my account settings and no such settings exist. I can log in just fine on the internet and pc desktop app. Have tried reinstalling Battlenet , pretty much everything. What’s going on here?

Bug

2023-07-05

It’s a great app. I love it! Only thing is when I was moving it around on the home screen, you know for organization, it disappeared. So went to download it again, but the only option I had was to open it. It was on my phone but no where to be found. I ignored for a while then went back to find it, i could finally download it and use it again. May not necessarily be a battle net issue but an apple issue.

I'm so happy to finally have a chat app!

2023-08-05

I've been wanting a mobile app for chatting for a long while, especially because I can't spend a lot of time playing games anymore, but I still want to keep up with friends or chat a little outside of discord. Battlenet is wonderful. I have a friend I only communicate with on bnet, and we always miss each other by a few hours. We were happy to be able to send messages to each other offline, but this is even better! His mom is going through cancer treatment and I don't have to worry about missing an update from him anymore! Thank you, Blizzard!

It was necessary. My hopes are with you.

2023-09-06

Thanks Blizzard for a necessary app we were waiting for. I hope this is just the beginning and interesting new features are coming. I am a Diablo III player and it would be great to be able to see my profile and heroes and their respective worn items. Also please enable lanscape mode. Keep up the good work!

What id like to see

2023-10-08

i really wish i could customize notifications when specific players comes on. I wish i could customize which players show up in my list. So like, a favorites list that shows the ones i pick online or offline, they are always on top. :)

Update quote is way off...

2023-11-08

The saying is that a picture is worth "ten-thousand words", not "one-thousand." A gif, is usually about ten images. if a picture was worth 1,000 words than a gif would be worth 10,000. If a picture is worth 10,000 words, a gif would be worth 100,000. Therefore a picture would have to be worth 100,000 words for a gif to be worth 1,000,000.

Blizzard

2023-12-10

App is awesome and like the other comment is there anyway to make it to show that your friends come online so that you know? Or anyway to let Battlenet see the gear that your friends find while in game? Would make the experience so much better with those two add ons but over all a very nice and neatly created app and easy to use

Please read😁

2024-01-10

Now I have loved blizzard for a long time and when I found the mobile app I was really happy but one thing to make better is to do a voice chat on your mobile because it’s kind of annoying when you have to open the blizzard launcher to use it, overall great app 😁

Incredibly buggy

2024-12-18

Battlenet layout and functionality is fine, but every time I try to resume it (swap back to Battlenet after opening it), it gets incredibly slow and says "Reconnecting..." It takes a very long time to clear this state (if it ever does), so I'm now in the habit of just force closing Battlenet every time I move to a different app.

If Blizzard can resolve the stability issues, it will be a decent app. As of now, though, it's one of the most problematic on my phone.

Too little too late

2024-12-18

I’ve been waiting a real long time for Blizzard to release a mobile app for their this app. And when they finally do, literally all it’s capable of doing is PMing other users.
I can’t browse Blizzard related news, I can’t see recent videos/comics about their games, I can’t visit a store and make purchases on their products.
It’s nothing more than a 3rd party texting app, and the only reason I give it 2 Stars is because the UI is very clean and very smooth.

slow....

2024-12-18

I like Battlenet because it lets me talk to my friends and see what they're up to, but I'd rather not have to wait a full minute every time I want to move from one screen to the next on Battlenet . It keeps freezing while loading, and loads slowly. I'm always afraid that it'll crash again (which it has before). Optimize this please! People use it, people enjoy it, people would like it to actually work well.

A messenger app and pretty much nothing else...

2024-12-18

If you want to be able to chat with people you game with, this nifty app works. If you want to see your standings on the ladder or edit your profile, good luck. You will have better luck doing that on the mobile site but even then, the pages aren’t designed for mobile viewers and are clumsy and oversized.

Fix it Blizzard! Battlenet could be so much better for your faithful ladder players!

Love this app but

2024-12-18

Loving Battlenet so much coz i can talk to my friends even if im not playing wow.. but 1 thing i don't like is i cant delete those old messages.. everytime i delete the convo and wants to talk to the same person the old messages are still there.. could you please make a delete conversation.. as in totally deleted messages please and i’ll give 5 stars... Thanks!

Monkey Muncher
2022-11-20

thats what im saying this shits ass nigga

Monkey Muncher
2022-11-20

you a bitch nigga

G
2022-04-22

dogshit



Is Battle net Safe? 🤗🙏


Yes. Battle.net is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 36,103 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Battle net Is 24.8/100.


Is Battle net Legit? 💯


Yes. Battle.net is legit, but not 100% legit to us. This conclusion was arrived at by running over 36,103 Battle.net User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Battle net Is 42.2/100..


Is Battle.net not working? 🚨


Battle.net works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $60.00


How was your experience with Battle.net? Post a Review




Features

- Chat with friends: Coordinate playtime, discuss strategies, or just stay in touch using the Battle.net app. With Multichats and Groups, no one gets left out of the conversation. Chat history and notifications make sure you don’t miss a beat.

- See what your friends are playing: You can see at a glance what all your friends are up to, so you know when to jump into a game--or when to get one going yourself. Never miss an opportunity to play together.

- Add new friends on the go: All the features for managing and adding friends on the Battle.net desktop app are now on your phone. Send and receive friend requests, browse friend suggestions, or even scan a QR code to easily add friends in person.

- Keep up with the community: Post, read, and stay up to date with your favorite game communities through the Forums tab in the Battle.net mobile app.

- Contact Blizzard Support: Browse support articles, open new tickets, and reply to ongoing tickets directly from the app.

- Keep your Battle.net account secure: Direct access to your account settings helps you manage and protect your account.

- Available in multiple languages: The app is available in English, French, German, Spanish (Latin America), Spanish (Europe), Portuguese, Italian, Russian, Korean, Traditional Chinese, Simplified Chinese, Japanese, and Thai.

- Requires an airtime or Wi-Fi connection for use.

  Customer Service/Support
Developer:
Blizzard Entertainment, Inc.


Website: