Contact Buffalo Roam Support
Company Name: City of Buffalo
About: No more digging for coins. This is how parking should be.
Buffalo Roam Customer Service 💢
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Verified email ✔✔
E-Mail: support@gopassport.com
Website: 🌍 Visit Buffalo Roam Website
Privacy Policy: https://passportinc.com/privacy-policy/
Developer: Passport Labs, Inc.
3 Most reported problems 😔💔
It’s a tracking device for the meter maids.
by Buffaloparkingisajoke
I parked in zone 17 (Delaware Ave between north and Allen), I used the app at 8 am (2 hr parking) near Allen, at 950am I moved my vehicle much closer to where I was (north st) and at my expiring time 10am, the app would not allow me to pay again. It stated my allotted time was up. I then put $2 worth of quarters in the meter. When I went to my vehicle at 1142 am to leave the area (18 minutes remaining) I had a parking ticket with a time stamp at 1053am. After several phone calls, including a personal one to Kevin Helfer (unreturned) I was told it is only 2 hr parking at the meters. After explaining that I left my original spot and paid cash at the second spot, they did not care. In my opinion, pay cash and they can’t track your vehicle. Zone 17 is large. Hopefully you can conduct your business in under 2 hours. Absolute joke!!!
Buffalo Roam is not very good
by MaryEllen1234
I downloaded Buffalo Roam ahead of time to be prepared as I was instructed by my HR rep for my new job. I did make a mistake in my license plate number, and there is no way to edit to correct this once you save the license plate number. So, I saved it again. Ok onto the next problem.....I enter my zone which was 17, nope the message said “this is a prepay zone”. I just kept going in the app thinking “well isn’t this prepay?” Next problem....I put in all my credit card information, after numerous attempts the message would only read, “network error.” Needless to say, I gave up on Buffalo Roam.
Horrible app
by Krissiecat123
This app is SO frustrating. It keeps crashing. It will not allow a credit card to be saved. Yes - I had to keep trying different cards in the middle of the street in downtown Buffalo!! I just loved having to pull credit cards out in plain view because it kept rejecting card after card. (That’s sarcasm!) Error after error was what I was getting. I finally got something to work. I was 1/2 way back to my car to use cash instead. That’s probably what I will do from this point forward. It just made me feel unsafe.
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