Company Name: Jerome Gasser
About: Tired of being cold? Therm-ic heated products allow you to enjoy your winter
activities without worry.
Easy to use, the application allows you to control the
heating of your batteries remotely.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jerome Gasser
E-Mail: app@therm-ic.com
Website: 🌍 Visit Therm-ic Heat Control Website
Privacy Policy: https://www.therm-ic.com/fr/content/20-regles-de-confidentialites
Developer: SIDAS SAS
by UFOPHILROTH
I am now in year 2 with this very disappointing heater system. It absolutely never works properly. At the beginning of the day it can start burning my feet. I turn it down and it quits heating. I reset it and maybe it works for a run. Maybe. Bought with Surefoot that I think should refund the cost of the battery’s and discontinue being this reflects very badly on their boots.
by 86smopuiM
I love the socks but the app is pretty bad. Pause button doesn't keep it paused, it will resume within minutes despite the phone being locked with no other interactions.
Sometimes top left buttons overlap iOS back button on iPhone 8+ top left notch.
Reviews have been bad for years, so it doesn't look like the company plans to address any of the apps issues.
by Ginza12
Super disappointed. Charge boots all night, work fine, then I ski on the mountain and they shut off! My phone is 3’ from my boots. I’m 5’3” and my phone is in my jacket pocket. But why does my phone have to even be near by or even on for boots to work? They don’t work skiing with or without the app. And now one boot doesn’t even light up or register on the app. HIGHLY DISAPPOINTED.