Contact WriterDuet Support
Company Name: WriterDuet Inc.
About: A simple and intuitive interface lets you dive into writing instantly on the go
or as you lay in bed and stare at your phone screen (check out dark editor if
that's you). While we've focused on ease of use for mobile, we also haven't
restricted you from taking advantage of all of the power that WriterDuet has to
offer on other platforms.
WriterDuet Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with WriterDuet. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WriterDuet. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WriterDuet Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit WriterDuet Website
Privacy Policy: https://www.writerduet.com/privacy
Developer: WriterDuet Inc.
Read 4 Customer Service Reviews 😭😔💔
I recently signed my wife up for a year of Writers duet Premuim but then changed her subscription from Premium to pro. Will I be charged twice for changing her subscription?
Doesn’t load on iPad.
by ZuluZuluZulu
Fully up to date iPad Mini, brand new hardware, has to use chrome instead.
Really bad coding
by The Draw Rider Game
The one pro here is that the UX and UI are almost perfectly adapted to the desktop version - or, to be more clear, they would be if they worked properly.
Way too many issues with coding. 90% of the times I tap on something to start writing, the top toolbar shifts up above the top of my screen so I can’t select dialog, character, etc. I have to close and reopen the app repeatedly to get it to let me write more than a line at a time. Half the time the cursor isn’t visible so you don’t know where your new text will show up. Also about half the time, I open a script and it’s not all there. And sometimes I start typing and the new letters overlap existing letters and I can’t read what I’m writing. Frankly I’m surprised Apple allowed such a poorly-working app into the app store. I keep checking for a fix but there never is one. Fingers crossed one comes soon...
Edit: I realize that the app makers are not a charity and they’re looking for revenue. And being a free member, I almost feel like I shouldn’t be complaining. But I’m not in a position to add another subscription right now and I sure wouldn’t pay for an app that barely works. I hope it doesn’t work better for paid users than unpaid. But I’m sure more people would subscribe if the app worked properly and users didn’t need to constantly restart the app and/or their phones in the futile hope it will make the app work.
A buggy program that traps your script behind a paywall.
by Kamron Archer
There is no option to export to PDF without upgrading to pro, so your only option is to convince those you want to share it with to download the buggy app as well. I then decided to see the price of the pro version (apparently you can save $40 so this already doesn’t bode well), oh look at this, I can’t do that at this time...so how can I share the screenplay I just spent time writing? Why select all, copy and paste into a better program of course, then spend time reformatting that block of text.
And that’s after writing in a program that tries to auto-correct ‘tall’ to ‘y’all’ yet doesn’t catch obvious spelling mistakes. Don’t get this program there are better ones by established developers who know what they’re doing.
Have a Problem with WriterDuet? Report Issue
Why should I report an Issue with WriterDuet?
- Pulling issues faced by users like you is a good way to draw attention of WriterDuet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WriterDuet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WriterDuet.
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