Sparkler app not working? crashes or has problems?

Sparkler Status

Last Updated on 2024-05-08 by Mindful Inc

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Common Sparkler Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sparkler app on iOS and Android devices. Solve all Sparkler app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sparkler iPhone Issues and Solutions

Sparkler iOS app crashes, not working, errors
Sparkler iOS app network issues
Sparkler on iOS has black/white screen

Sparkler Android App Issues and Solutions

Sparkler has errors/crashing/not working
Sparkler server network connectivity issues
Sparkler has black screen

Sparkler iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sparkler app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sparkler app crashes or not working on Iphone (iOS):

Close and restart the Sparkler app on iPhone
Update Sparkler app to the Latest Version for iOS
Uninstall and reinstall Sparkler iPhone app
Update your iPhone to the latest iOS version

Fix Sparkler on iPhone unable to connect to server/internet connection issues::

To resolve Sparkler network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sparkler black/white screen (blank screen) on iPhone:

Follow the Sparkler iOS app troubleshooting guide Here →

Sparkler Android App Issues and Solutions

Fix Sparkler not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sparkler app issues:

Force Stop the Sparkler App
1. On android, goto "Settings" » click Sparkler app. » click "Force Stop".

Update Sparkler to the latest version on PlayStore

Clear Sparkler App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sparkler app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sparkler.

Fix Sparkler unable to contact server/ Sparkler internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sparkler » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sparkler » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sparkler on android.

Solve Sparkler black/white screens issue on Android:

Follow the Sparkler android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mindful Inc, developers of Sparkler.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Sparkler Website

Privacy Policy: http://playsparkler.org/content/privacy-policy

Developer: Sparkler Learning, Inc

About this app

We deliver a personalized playbook to help your child thrive. We help you support your child's growth and savor each moment. this app makes the science of learning personal and playable. We make it simple to unplug, connect, and play with purpose.