McAfee Security app not working? crashes or has problems?

McAfee Security Status

Published by T-Mobile on 2023-11-29

Protect what matters with McAfee® Security for T-Mobile. It’s the ultimate
protection for your iOS device by strengthening your iPhone or iPad’s security
with System Security Scan, Secure Wi-Fi Scan, Anti-Theft Protection, Media
Vault & Contacts Backup, as well as helping you to find your lost or stolen
iPhone or iPad using McAfee’s GPS tracker.

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Reported Issues: 1 Comments

By SEBASTIAN BROWN 1 year ago

THE ID THEFT PROTECTION WITHIN THE MCAFFEE MOBILE APP FOR T-MOBILE APP IS NOT WORKING. IT SAYS " SOMETHING WENT WRONG", SHOWS MY EMAIL ADDRESS, HAS A BLUE BUTTON SAYING " TRY AGAIN" OR CALL US. I'VE BEEN DEALING WITH THIS FOR WEEKS, NOW. SPOKEN TO MORE THAN 55 MCAFEE AGENTS. NO ONE WILL FIX IT. T-MOBILE EXECUTIVE RESPONSE TEAM TRIED TO FIX IT WITH MCAFEE. THEY WILL NOT FIX IT.

Common dislikes about McAfee Security app

-McAfee app is completely USELESS

-Difficult to register on the app

-Unused laptop had been registered with the same Email address

-Neither the seller or provider will service the app

Have a Problem with McAfee Security for T-Mobile? Report Issue

Common McAfee Security Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot McAfee Security app on iOS and Android devices. Solve all McAfee Security app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

McAfee Security iPhone Issues and Solutions

McAfee Security iOS app crashes, not working, errors
McAfee Security iOS app network issues
McAfee Security on iOS has black/white screen

McAfee Security Android App Issues and Solutions

McAfee Security has errors/crashing/not working
McAfee Security server network connectivity issues
McAfee Security has black screen

McAfee Security iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever McAfee Security app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix McAfee Security app crashes or not working on Iphone (iOS):

Close and restart the McAfee Security app on iPhone
Update McAfee Security app to the Latest Version for iOS
Uninstall and reinstall McAfee Security iPhone app
Update your iPhone to the latest iOS version

Fix McAfee Security on iPhone unable to connect to server/internet connection issues::

To resolve McAfee Security network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix McAfee Security black/white screen (blank screen) on iPhone:

Follow the McAfee Security iOS app troubleshooting guide Here →

McAfee Security Android App Issues and Solutions

Fix McAfee Security not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent McAfee Security app issues:

Force Stop the McAfee Security App
1. On android, goto "Settings" » click McAfee Security app. » click "Force Stop".

Update McAfee Security to the latest version on PlayStore

Clear McAfee Security App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "McAfee Security app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch McAfee Security.

Fix McAfee Security unable to contact server/ McAfee Security internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click McAfee Security » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got McAfee Security » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch McAfee Security on android.

Solve McAfee Security black/white screens issue on Android:

Follow the McAfee Security android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at T-Mobile, developers of McAfee Security.

100% Contact Match

Developer: McAfee LLC

E-Mail: [email protected]

Website: Visit McAfee Security Website

100% Contact Match

Developer: McAfee LLC

E-Mail: [email protected]

Website: Visit McAfee LLC Website

About this app

Anti-Theft Protection, Media Vault & Contacts Backup, as well as helping you to find your lost or stolen iPhone or iPad using McAfee’s GPS tracker. Lost your device? Log into tmobile. mcafeemobilesecurity. com with your registered email to track it. - McAfee’s Mobile Security threat scan will detect unsecured Wi-Fi hotspots, Wi-Fi attacks, and out of date Apple iOS. - McAfee’s Wi-Fi analyzer alerts you when connecting to unsecured Wi-Fi hotspots. - Activate a remote alarm to locate your lost or stolen device. Protect what matters with McAfee® Security for T-Mobile. Initiate an alarm from your Apple Watch to locate your device. - Improve the chances of locating your lost device by saving the location of your device when battery is low. - Secure your private media if your device is stolen and use McAfeeSecurity to catch the intruder. - Receive an email with a photo of the intruder and your device's GPS location. - Remotely wipe contacts and clean your device if your iPhone or iPad is lost or stolen. - Media Vault enables you to hide private photos in a locked photo vault behind a secure PIN. - Helps protect personal photos and videos if your iPhone or iPad is stolen or lost. - Open Media Vault quickly and safely with Touch ID or Face ID. - Take photos/videos using McAfeeSecurity and the entire photo session will be automatically encrypted. - Backup contacts automatically through the McAfee Cloud and recover contacts from your lost or stolen device. - Prevent online threats through the safe browsing utility of Safe Web. - Safe Web alerts you when browsing malicious websites, protects you from phishing or ARP Spoofing and helps to keep your personal data, photos and videos private.