McAfee Security for T-Mobile Reviews

by Debb Qa

I have gone through at least 10 IPhones in the last 12 months. All of them XSMax, 10, 11, etc. paid cash, thousands of dollars and the same issues over and over again. Tmobile-I ended up with my 2nd XSMax “compromised” per Apple Support-this Mc Afee app is completely USELESS. I had the Mc Afee on at least 7 of the devices and In a nutshell, because I can go on for days, I lost access to EVERYTHING the Mc Afee app doesn’t safely store anything. Whoever or whatever( bot, etc) who knows who cares at this point damage has been done-remotely accessed my MCAFEE ACCOUNT and wiped my phone right in front of my eyes, after taking what it wanted. Very disturbing. I also had fraud issues on my device and lost access to all my Google accounts, social media, PayPal, etc. STILL LOCKED OUT OVER 1 YEAR LATER!! all because a bad Apple push certificate was somehow placed on my Samsung computer that I backed my IPhones up to using ITunes. BE CAREFUL AND CHECK THE CERTIFICATES!! On your windows devices, Samsung devices, Apple devices etc. even Mozilla :) cheers!

by MrossCC

After verifying my phone number McAfeeSecurity ask you to create an account with an email address and password. It gives you the error message that the email address is already being used. McAfee says that it is a T-Mobile problem and T-Mobile says it is a McAfee problem. Obviously by the reviews, I am not the only one with this issue. No one seems to want to fix the problem and just pass it off to the other company. Stop promoting an app that doesn’t work or fix it. Complete waste of my time talking to both parties(McAfee & T-Mobile).

by BigDavidO

Like so many of the negative reviews on here, I experienced the most frustrating experience and list a day trying to sign onto McAfeeSecurity after ordering it ftt et km T-Mobile to go with my new iPhone. When I went to register on McAfeeSecurity using my current Email address with T-Mobile, McAffee told me “that Email is already registered,” but would not accept any of five different Email addresses I have. Finally contacted TM and after 2 hrs and 5 people was connected with McAffee as TM just sells McAfeeSecurity but doesn’t service it. After an hour on hold with McAfee, was told an unused laptop had been registered with the same Email address, and that the unused McAffee act would have to be cancelled before I could register my TM iPhone. But after an hour on hold was disconnected and finally canceled the McAffee security with TM as can’t waste any more time dealing with a broken security app that neither the seller or provider will service.

by Sour8apple

I have had my Gmail, Yahoo,Netflix,Hulu,Facebook and PlayStation Network accounts hacked and stolen! I have been through so many phones and services in the last month and switched to T-Mobile got a iPhone se and thought by getting McAfee I could finally get things back to normal.. How I was soooo wrong!! I have had so much trouble with my ID portal and me losing my safe web browser and have had McAfeeSecurity only for a month now and have had nothing but trouble. Seems like someone else is using my “McAfee” other then me and customer support is just as horrible. I would not recommend this to no one to use or even think about using. T-Mobile should be ashamed for even associating there name with McAwful aka McAfee. DONT INSTALL THIS GARBAGE!! HORRIBLE and NO HELP WHATSOEVER!! I would give it a tenth of a star if I could! T-Mobile get rid of this trash!!

by Beer_zaygy

Almost every time I use McAfeeSecurity the VPN loses its connection. When this happens, nothing works when using a cellular connection on my phone until I shut off the vpn. For example, if use my phone while driving, and I want to use google maps , none of the maps load. The phone appears to be loading the map, but nothing happens. If I go to the gym and use YMCA app, I can’t get my membership card to load. Apple Pay does not work at checkout. Basically any app that requires a cellular connection, does not connect because the vpn is attempting to connect first. I sit there waiting for it to load. I have to go into settings and turn off the VPN manually. Then all my applications work immediately. Today I removed the vpn in settings and now I have no problems.

by Sharrkiesha

I am literally new to McAfeeSecurity. The service comes with my cell phone subscription and I pay to use it.
I downloaded McAfeeSecurity so that I could utilize their services. Guys I thought I would be impressed but I was not. The location services to locate a device was inaccurate. The Safe Mobil Browsing option would not stay enabled & last but CERTAINLY NOT LEAST, customer service however nice was in way ANY HELP. I emailed support & it’s only an AUTOMATED RESPONSE. The CS I spoke with stated she could not help me due to the lines not being able to transfer me to the proper department. Now GUYS we ALL are in a PANDEMIC I personally DO NOT & CAN NOT afford to waste money. I can tell you personally I will NOT be keeping this service... So my review, HARD PASS. Don’t waste the download time...

by MusicMac

SUMMARY: Useless, invasive & redundant! Deplorable support.

I already wrote a review and mysteriously - it’s gone! It was too detailed anyway so this is the short version

First: you can’t log out of McAfeeSecurity !! Yea… yea… yea - it’s a security app so you wouldn’t want to log out and turn it off right? ** Wrong! ** Ask yourself - Why do they not provide a way to log out of McAfeeSecurity ? Continuous tracking.

Heck one of its features is to help find your phone which means - - tracking. Gee!! I think Apple calls this “find my” iPhone, which can be done MUCH easier through Apple products, and… I can turn it on or off.

McAfeeSecurity does ABSOLUTELY NOTHING more than what your iPhone already does and can do, and MORE!

Here’s one last example. “Backup your contacts” One of the features McAfeeSecurity touts. You can already do this for FREE using your free Apple cloud 5gb storage that Apple provides. WHY would I want McAfee to have all my contacts?!

LIKE I SAID — Useless, invasive & redundant!

by Smitty325

It is aggravating when it pops up with a possible threat, you run a scan, which really does nothing as far as I can tell….THEN, you cannot go back to what you are doing as you cannot simply reduce McAfeeSecurity to standby, you are required to close it to get it off the screen, then it aggravates you with messages that you closed it.

Let us deal with whatever threat is found then remove from primary screen to the background….EASILY

by Ros7070

I have enjoyed McAfeeSecurity until recently, there was an update done that prevents the VPN to connect as soon as you hit the switch to connect it disconnects, I tried multiple times turning my iPhone off and reconnecting the VPN and it will not stay connected, for now I’ve had to purchase a different one that doesn’t offer all the same features, I am asking that you do whatever is necessary to fix this issue or I will have to discontinue paying for this

by Honest Unbiased Reviewer

I have multiple apps that walk you thru the process of what to do and how to do if there’s a unsecured open network. McAfee Security will scan and let me know I’m on a unsecured network suggesting to disconnect or put a WiFi gaurd up. I’ve written asking how to put a WiFi gaurd up and never got a response. McAfeeSecurity doesn’t show a WiFi gaurd option or how to put a WiFi gaurd up that I could find. Maybe I’m missing something here but if it’s such a security issue I would think they would make it easier to activate.
I give McAfeeSecurity rating 2 stars because of this issue.
Of all apps I’ve tried. I would suggest Norton’s lock life because they also provide a firewall.
Hope this info helps others when making a decision.

by Tumble4weed

Great and easy to use..However I keep having problems with my switch getting turn off on my safe web browser and can’t turn it back on once it gets turn off. I have to uninstall and reinstall McAfeeSecurity every time this happens. However I have been having problems with someone hacking in my phone for the past 4 weeks now. Please Mcafee help me resolve this and fix the issue at hand. I would be more then happy to give a 5 plus plus review. Thank you.

by Kenrm

McAfeeSecurity works great for what it’s supposed to do, it also searches the dark web to see if any of your information has been stolen and how to fix it, it could be a little bit more intuitive and giving more control to the user and also buy more selectionsIncluding a deeperScared of memory end apps individually, but for what it does it is good and I haven’t had any problems with it, it has theft protection and also takes a photo of the individual that had stolen your phone and also you can lock them completely out by using the web app on a different computer either windows or Mac so you’re not limited or someone else’s iPhone also or anything for that matter that has a Browser so all in all I think it’s a great app and I just wish it had more features.

by Charleen W.

I am beyond annoyed with the integrity of today’s business practices. Y’all claim protection you do not provide… it’s dishonest. The only notifications I’ve received from T-mobleMcAfee Security are notifications that Im not using a secure wifi when Im out n about. Which is common sense when there is available wifi elsewhere that its open to all.
My phone was compromised using my wifi so where was my notifications for the text that gave me the virus???
Consumers are receiving less and less quality from businesses, this is yet another disappointing experience expecting protection and receiving nada!
Shame shame on YOU.

by Allen Enriquez

In September of 2021 I’ve been fraud from someone using my debit card that I changed many times and some how it got used, yet McAfeeSecurity didn’t detect this fraud since tmobiles breach of security early occurred. Besides this McAfeeSecurity is good for tracking black web and foreign country emails, personal information to see if active very good app but they need to track debit card more in depth. During the holidays I don’t have time to check my emails, Facebook bank account because I am very busy and use these types of apps to alert me. Unfortunately it has failed but thankfully my bank took only three days to resolve my issue. Be ware of all your accounts, loans credit cards as this is not the first time mac. Has failed it happen 3 times and counting my credit cards are magically being used without my authorization assuming due to T-Mobile security breach

by Gdhdkdudhd X

I was looking for something to make my computer faster
This took hours to download and very difficult to use on multiple devices

by Thegreatsongtraveler

Impressively robust app & highly customizable features which are unique to the T-Mobile brand. Surprised just how many ways the company allows you to take true ownership of an otherwise locked smart device. For the brand to offer features an unlocked phone sometimes can’t even do is nice and freeing of an industry which along with Apple, has historically made their products safe from users changing features they felt the customer wasn’t responsible enough to do if they so chose. We can almost do what a “jailbroken” phone can do with our T-Mobile Apple products that are still under contract. We are far removed from the past.

by LizardKingsOtts

I have all ways love and trusted mcafee and now you T-Mobile I know my phone is secure as well extra level of protection for me my family and those who I communicate with both personal and business knowing that there information is safe and secure. Thank you

by Cacioppo67

I am very satisfied with the security that Mac free provides my I phone. I have no worries because I know it will keep my phone safe and if I should lose it that it will be found. It would be very crazy not to have this on your from for your protection of your device and protection from all the hackers who love to steal your information. Thank you for the security you provide your customers.

by Old Man Mitch

Time and time again my computer friend who handles all my systems iPads iPhones laptops always tells me thatMcAfee is doing its job… that’s going on six years now or longer… I have shared this information with a lot of people over the years and I hope that this is helped boost your business..
Because I truly have been extremely lucky as there were a few close calls and bogus attempts..McAfee pulled through every time !! Hats off !!!!

by ZeusMau

Great app for my iPhone. I’ve had no issues. They found my DL# being used in the dark web and immediately notified me about it. I don’t understand why there are negative reviews for such a simple app that works great! I highly recommend McAfeeSecurity if you are a T-Mobile customer.

by Oso Good

I emailed the support team with the contact info provided on McAfeeSecurity . When I emailed them that my email is mistyped and I need to change it to the correct one, I get an automated message that their inbox is full and couldn’t receive my email. I sent numerous emails but I receive the same automated message. There is no other contact info provided nor does the “How to” section provide info on how to update your email.

by Csm.eier

I have tried making an account with different emails and every time I try to proceed in making my account it says that my account is already made. That is a lie because I haven’t made it yet. For a prestigious name as McAfee, I could expect better quality from their product. Hope this bug can get fixed.

by Angry Blind Guy

Was told about McAfeeSecurity by T-Mobile customer support to help me with a problem I’m having with my phone. So I downloaded it and it is far from being blind friendly. I’m not seeing anywhere that it has virus protection and the stuff I see it is offering my phone already offers that and does a great job of doing so. So where is this virus detection that I was told it has?

by MtMan79

I downloaded McAfeeSecurity . Opened McAfeeSecurity . It wants me to create an account. I enter my email address and a password and hit submit. It tells me that the email address already exists in their system. Okay, yes, I had an account on my laptop at one time. McAfeeSecurity won’t let me do anything, other than create some other random email for the sole purpose of signing up for McAfee on my phone. Not Happening!

by Evrosado

I have tried with McAfeeSecurity on several occasions. Just don’t like that if I backup my pics I have to delete them or I keep getting a message that says my phone is not secure. I’m deleting McAfeeSecurity again and not dealing with it. It’s a nice concept but the company needs to really work on it. Password with no special characters is a HUGE no no. It’s included with my protection plan but I won’t be using it. My cable company also offers it but it’s the same thing.

by Oldman_58

Seems to want to take over all iCloud security like find my phone etc. not sure this is necessary as Apple did a great job in that area. Where is the virus/phising/ and hijacker scanning. More like an up sell tool than a phone protection tool. The more I try to use the more frustrating, why does McAfee need to store my backed up contacts and get constant location updates. Not to be paranoid but I am uninstalling McAfeeSecurity as the information requested is invasive and very salable, not protecting much but their bottom line. Going back to Sophos.

by Lvtrkdrvr

Would like to try McAfeeSecurity , and write a review, but can’t get past the registration page. Update randomly about 2 days later after dozens of attempts I finally got past the registration screen. I still liked Lookout better.

by Tones Dones Loans

So I got T-Mobile, downloaded McAfeeSecurity, signed up and hooked everything up. McAfeeSecurity is a bit outdated but still does its job. McAfeeSecurity has some awesome features that you just don’t get from other companies. Say you lost your phone in your house, sign in on any other device and press the alarm button, your phone will automatically put the volume to 100% and start screaming so you can find it, which is EXTREMELY USEFUL. Also say you lost your phone or you think it’s been stolen, simply his login to the T-Mobile McAfee website and press locate, and it will tell you where your phone is in live time. It also backs up your contacts, vault, and some other things. Also, have some pictures you wanna keep away? Put it in your vault and put a pin on your vault. If someone tries to enter your vault, and puts in a pin incorrectly 3 times, it takes a front facing picture, and sends it to your email. It’s pretty amazing. You can do so many things from the website and it’s pretty amazing, don’t ever worry about losing your phone again.

by Cliffmau

Thanks I really like McAfeeSecurity that works well with my iPhone. I am very pleased with T Mobile and all of the advice and help I have gotten from your agents.

by Ts884062614

Thank you for always giving me that extra level of protection

by Risingohoenix

I have not felt my phone was secured in awhile until now!

by Eazzy-E 1125

Love McAfeeSecurity. Love the fact it is dedicated to only T-Mobile. It feels more safe and more protected. Keep adding great features.

by SandyVilla19

McAfeeSecurity is less than lacking when it applies to any type of security. I’ll stick with encryption browsers, email, and VPN

by Edgar.x.x

McAfeeSecurity is amazing, it can do so many things for example when u lose your phone it starts screaming lol