Contact JUMP PAINT Support
Company Name: MediBang inc.
About: ■A completely free app for creating official Weekly Shonen Jump manga and
illustrations!!
G-pens, Mapping Pens, Tones and Backgrounds are all free to
use!!
■Learn techniques on how to create a manga from Jump's editorial
department!!
Loads of lessons on story, character creation and
dialogue!!
■You can also enter Jump contests!!
The app will give you
information on each contest. Don't miss out!!
What is JUMP PAINT?
It.
JUMP PAINT Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MediBang inc.
Verified email ✔✔
E-Mail: support@medibang.com
Website: 🌍 Visit JUMP PAINT Website
Privacy Policy: https://medibang.com/terms/privacy/
Developer: MediBang Inc.
Privacy & Terms:
3 Most reported problems 😔💔
WON’T STOP CRASHING.
by ✨StarviewSkies✨
Worst art app I’ve ever used in my life.
The tools and layout are amazing, but it keeps crashing. I spent TWO HOURS drawing the lineart for a speedpaint I was recording, and it would spontaneously freeze. I can’t do ANYTHING when it freezes, the app becoming completely unresponsive, and the only way to get it to where I can use it is to close out the app entirely before opening it again. Lost the ENTIRE piece i was recording. I tried to re-draw the lineart again, and I figured I should overwrite the file so I don’t loose it, and the second I get the “backing up” message, guess what? It freezes again. And I quit. It didn’t save it that time either. Deleting this app and sticking to IbisPaint :/
Horrible
by Sunnydoesart
Couldn’t even create an account. Why need one when it doesn’t even save! I was really looking forward to this app but it really disappointed me. I read the reviews and they’re way overrated. I didn’t even get to create it because I needed an account. Please change this I know I am not the only one with this issue and that can’t participate in this app. I really hope you fix this and the saving issue I do believe I am talking for many people and not just myself.
>:/
by SaltyKittCatt
1. Laggy
2. Can’t see it until I’ve done it (ex: when I change the size or rotation of text, I can’t see the result until I’ve already done it and waited for it to load)
3. THE DRAWINGS DISAPPEAR!!!!
For example, I draw an image and save it a few times while drawing it. Then I leave, to move on to the next page, remembering to save again. I look at the page, and for some reason, I can’t see the little icon/thumbnail on it, so I click it again. Nothing. The page is EMPTY. I redraw the whole thing, save, and nothing again. A third time, nothing. Horrible. PLEASE fix this!!!!!!!
I’m sorry, I’m just very frustrated... :(
Have a Problem with JUMP PAINT by MediBang? Report Issue
Why should I report an Issue with JUMP PAINT by MediBang?
- Pulling issues faced by users like you is a good way to draw attention of JUMP PAINT by MediBang to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JUMP PAINT by MediBang customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JUMP PAINT by MediBang.
