eufy Clean (EufyHome) Reviews

by Purplejmb

Eufy engineers please listen. Your mapping app is awful. My new x8 can not map my house. It took 13 times to finally get a map of my house I was exhausted. When I finally got a map to work it worked for a few day then lost the map for some unknown reason. There’s no option to go back and get a previously used map. This is a huge flaw in the programming of eufyCleanEufyHome. I ended up having to remap my house four more times before I got another map to work properly. That map also lasted about two weeks and for some reason when I sent the Robovac out to do a specific room the map got lost and an error message was presented and it returned to the dock.I now have to remap my house for an 18th time which I will not do. I am sending this back in hopes that they can get eufyCleanEufyHome to work because without a functional app this Robovac is completely useless. This is very disappointing because this is a good product that I REALLY wanted to keep but with just a completely terrible app this product is useless!

by WilkiWI

I tried multiple times to connect my Apple 8 to eufyCleanEufyHome and failed every time. Spent hours sitting right next to the router. My computer tech relative couldn’t get it to connect. My teenage son was able to successfully connect his Samsung phone with google app in minutes. He had to give me permission to use. Super frustrating, I was thinking I had to return it.
The plus side is, I love this product, and programmable time’s to clean is a sweet feature. Please fix the bugs to get it connected to Apple 8 phone. Due to eufyCleanEufyHome lacking connectivity I can’t give hire rating unless eufyCleanEufyHome allows me to connect to it with my phone.

by Girl_style

The original smart bulb setup was already plagued with issues but I’d figured out a way to work around it by selecting “manual setup” & entering out wifi name n password. The current app update has made this option useless and after being forced to reset our bulbs I can no longer get them connected to our wifi, they just show as an unprotected option in wifi settings. After trying every possible way to get them re-set for 3 days I’m BEYOND frustrated & throwing them all in the trash!

I’ve tried:
•Regular Setup: entering 2.4gHz wifi password, selecting the eufy lumos bulb when instructed too, & going back to app. All it does is come up with a processing circle for a minute and nothing else happens. No connection to bulb, no option to go any further. Nothing.

•Manual setup selection- The update now makes this option useless since it just switches from eufyCleanEufyHome to the wifi settings (where I assume your supposed to select the eufy bulb since there’s no instructions) but once connected to the bulb there’s nothing further to be done. I’ve even gone into the bulb’s wifi info screen & manually entered our IP, DNS, etc info.

I’m on an iPhone XS Max with the latest iOs- if I could go back in time and prevent eufyCleanEufyHome from updating I’d do so in a heart beat. If you ever have to reset your bulbs & connect them to your router/smart home manager like alexa...GOOD LUCK!

by Matthewrigdon

I bought a number of these bulbs some years back. At first, at least they worked and were supported in eufyCleanEufyHome . They could only be controlled by Alexa or Google. They never supported HomeKit. I have requested support for Shortcuts so that you can work around this, Anker obviously has no intention of doing anything but the minimum for Apple users.

As of the latest update, eufyCleanEufyHome can’t run for any period of time without crashing. I have an older model of EufyHome bulb that has a music mode but eufyCleanEufyHome can’t stay running. I get that the bulb I bought is more than two years old and I shouldn’t expect it to continue to work now (really?) but eufyCleanEufyHome has become useless.

I used to think that Anker was a a reputable company, but obviously I need to move on to another another brand that actually supports the Apple community and assign all of these bulbs to the landfill where they belong.

by Kwyn1221

The latest software update totally removed my L70’s ability to handle baby gates. Once I finished one side of my house, I was able to manually drive the robot up to the gate, pick it up and place it on the other side of the gate and have the robot clean the second side of the house successfully while maintaining a map of both sides of my house. After the latest update, not anymore. It cannot figure out where it is once it is on the other side of the gates and continually thinks it is on the first side of the house, re-writing the map (incorrectly) as it goes. The only way to use it now is to reset the map every time I clean, also redoing my no go zones, which is a huge waste of time. I’ll be looking into competing products that allow me to store multiple floors in their app, which would accommodate baby gates.

by Donny Berlinger

I just got the Eufy Genie speaker and I can’t seem to get past the section in the setup where it asks for you to put in your WiFi network. When I click next after putting in the password, it just freezes, then at the bottom of the screen it says that I didn’t connect to the Eufy Genie (even though I did) and then eufyCleanEufyHome crashes. It seems to me as if it’s an app issue and not a hardware issue with the speaker because I can actually play Apple Music when just connected but I can’t do anything more because I didn’t get through the setup process. I hope this problem gets fixed as soon as possible as I would like to take advantage of all the features that the Eufy Genie has to offer.

by Jmfrost

eufyCleanEufyHome is necessary to the operation of your Eufy device, so a review is almost pointless. The devices seem great, but eufyCleanEufyHome itself leaves little to be desired. The biggest fail in my mind is the scheduling utility. For example I have the lightbulbs. I have to go to each individual bulb to create a schedule. I have yet to find a way to group and set a schedule for that group. Which brings me to another point...it’s kind of clumsy finding your way around some things; it’s not very intuitive. But anyway, once I create a schedule for, let’s say a time to turn on my bulbs, I have to create yet another schedule to turn them off, use eufyCleanEufyHome or switch to manually turn the lights off. I have six bulbs at the moment so creating a schedule for something as simple as turning on when I get up and off shortly after I leave becomes overwhelming and complex very quickly. A duration and group scheduling feature would be very very convenient for those of use with multiple devices. Again, if the features are available, it’s not very intuitive to find them...and I’m in IT.

Be warned....I guess it makes sense now after thinking about it, but it didn’t occur to me until setup. Because the lamp or fixture has to always be in the on position, if the outlet or fixture has multiple devices then you will have to put a bulb in every outlet to work properly.

I will say setup was very easy. Took a minute or two to setup each bulb.

by Kait_9990

Needs a lot more than just a fresh coat of paint. While the new update does improve the UI’s appearance, the functionality is just not up to par yet.

First, IFTTT integration needs to happen to be a truly competitive product. Then, I would be able to do such things as schedule the lights to come on when I get home or when the sun sets in my location since eufyCleanEufyHome that comes with these light bulbs does not provide this functionality.

Next, the favorites vs starred effects seem to be similar types of methods to accomplish the same end but it's confusing to have both simultaneously. It's annoying that you can't change the preset started effects in any way (rename, change color or brightness) and that you can't even select either the started effects or the favorites when you set up a custom schedule on the light!! What is the point?

Right now, these are basically "dumb" light bulbs that can be turned on or off with your phone. Without the ability to select preset favorites in schedules or integration with IFTTT then these will never be smart lights.

by QuiGonJay

eufyCleanEufyHome worked fine before the last 2 updates, but now, even after another update that supposedly cured eufyCleanEufyHome of bugs, I STILL can’t control my grouped bulbs as a group. I have 2 bulbs grouped together that I was able to dim and brighten remotely, but, after the second-to-last update, all of a sudden, I couldn’t dim and brighten my grouped bulbs. The last update was supposed to deal with bugs, but I still can’t dim and brighten my bulbs simultaneously. I can dim and brighten, plus change the color temperature of my bulbs INDIVIDUALLY, but not SIMULTANEOUSLY.

by Review7134

Great bulbs but eufyCleanEufyHome doesn’t work. I’ll fix my review when the issue gets fixed. I get all the way to the part where you connect to the bulbs WiFi from your settings. After that it asks you to log in to your WiFi but when you type in the password and hit next, a loading sign pops up then NOTHING HAPPENS. It just stays on the same screen. Been trying all day. Reset the bulb. Redownloaded eufyCleanEufyHome . Tried 100 times. Apps just buggy and broken.

Edit: I fixed the issue by manually entering in the WiFi. eufyCleanEufyHome itself is intuitive and good but the bugs are still an issue. Connectivity isn’t always great and that Set up bug was app breaking. Added a couple more stars.

by V1ck1H

eufyCleanEufyHome is fine. I really do like it. Except 2 things. 1) you cant save or restore previous maps: Im afraid if I get a new device I will have to remap everything. Not cool! 2) set a schedule for zone areas: it would be nice to set a schedule for different zone areas for instance Monday and Wednesday for living , den and dining room. Tuesday and Thursday for bedrooms and bathrooms. Setting a schedule for the whole house is crazy. These are two features that I wish are available. If they are added I will change my review stars. :-)

by Tachsheet

Overall eufyCleanEufyHome is easy to use and configure. One nice feature that I would like to have more control over is the random on/off functionality. I have 2 switches - one in a bedroom and one for the outside porch at the entrance. The random on/off works well for the bedroom as it gives the impression that the house is occupied. The outdoors light is an issue though, as I’d like the light to be always on so that when we come home it’s on. With it randomly turning off, we sometimes come home and the outdoors light is not on. It would be nice if this feature could be disabled. That’s the reason for 4 stars, otherwise it’s a very good app and switch.

by Snarkface

I really like the way the Eufly switch looks, blends in well with my other switches, it has a unobtrusive light (that’s white, not blue or some other obnoxious color) on it so that I know it’s connected etc.

App works well for managing the light. Nice interface and overall design. Allows you to turn on/off at a certain time or do a countdown timer to turn it off once. Also an away moderator randomly turns it on and off within a specified time of day.

I really want it to be able to turn on and off with sunset/sunrise and this is not currently an option. Though this is an option on other developers’ devices, it is not yet an option with eufly.

by Robannvac

First test run with Eufy Robo G30. Setting up was difficult but problem turned out to be unit too far from router for initial pairing. This was covered in very comprehensive troubleshooting video online but could be mentioned right at beginning as it is so critical. Instructions start with positioning charging unit with clear area around it so was a long way from my router, then goes straight to Wi-Fi setup. Operation looks very good as we have a small apartment but it manouvered around everything very well. It’s definitely a keeper!

by Mojdeh123456

I was worried that I bought mother gaget that I am not going to use. Oh well , I am using this vacuum 2 or 3 times a day. I have two cats and they shed all day long. Just turn my vaccine on and it does it’s job. I do empty it about 2 times while doing the whole house. And it is kinda scary how much hair and dirt it collects. The only advice I have make sure you buy the correct type for your house. Mine is for hardwood and I have hardwood floor but my bedrooms are carpet. It cleans that too but not as well. I am very happy with this purchase. I am sitting in my room and turned it on right now , I can hear it going through the house. I do block sections to make sure one area ( for example kitchen) is completely clean. You can visibly see the cleaned 😊

by Steamer01

It works very well even with the clutter on the floor. Although it bounces around so much it runs out of battery power and needs to go recharge. The only thing I would recommend would be an option to name the rooms mapped and the ability to set timers for each room on different days. So I can go through ahead of time and move the furniture I wish.

by For All My Dog Hair

My sister had bought one of these and recommended it. I was looking into Rumba‘s but this Eufy was a little bit more affordable at the time. I honestly love it. I know I only have been using it for only an hour but it was a super easy set up and it just needs some minor assembly (brushes and WiFi set up), but other than that it just starts and goes right away. It has understood my staircase, rugs, chairs, baskets, carpet and etc - able to do everything so far.

by LEESBURGFLORIDA

We absolutely love our Eufy. I have never been a fan of the robot cleaners until my daughter got a Eufy and then talked us into buying one too! Oh my goodness, I thought I was a clean housekeeper. My husband has our Eufy automatically set to come on at 10:00 am. Our new pastime is looking at the canister every morning and being amazed at how much dirt it picks up. At 73 years old and my husband at 77, I guess you CAN teach an old dog new tricks. Am totally convinced this is now the only way to vacuum. Thanks Eufy for making our life so much easier.

by Sonofsonofa

Carrying on the name, but not the issues. We have named our succession of many robot vacuums “Hobbes” after the Calvin and Hobbes cartoon character. The reason? They would all play loudly and boisterously at their vacuuming, but at the least provocation, would get hung up, conk out, play possum, quit just as Hobbes would do when the adults came around, leaving Calvin holding the bag. Well, we are no longer nearly so vexed, thanks to eufy! While still affectionately calling him Hobbes, he takes care of the vacuuming very well, gets his work done, rarely getting indigestion, and is much less noisy. Since we are relatively new to eufy, the jury is still out on battery life, so we will report back as that unfolds.

by Mimichyrel

I love this little lady! I have severe osteoarthritis in my hip and knee so pushing a vacuum is really hard for me. I ran my new RoboVac today and she was a marvel. It was fascinating to watch her find her way in and out of tight spaces. Due to my arthritis I had not vacuumed in a while and I was a little appalled at the amount of dust and debris she picked up! Had to clean her twice during the first run. (Super easy to do). Now that she’s made the first pass I will run her frequently and keep things in better shape. Glad I bought this item.

by Girl_w_style

The original smart bulb setup was already plagued with issues but I’d figured out a way to work around it by selecting “manual setup” & entering out wifi name n password. The current app update has made this option useless and after being forced to reset our bulbs I can no longer get them connected to our wifi, they just show as an unprotected option in wifi settings. After trying every possible way to get them re-set for 3 days I’m BEYOND frustrated & throwing them all in the trash!

I’ve tried:
•Regular Setup: entering 2.4gHz wifi password, selecting the eufy lumos bulb when instructed too, & going back to app. All it does is come up with a processing circle for a minute and nothing else happens. No connection to bulb, no option to go any further. Nothing.

•Manual setup selection- The update now makes this option useless since it just switches from eufyCleanEufyHome to the wifi settings (where I assume your supposed to select the eufy bulb since there’s no instructions) but once connected to the bulb there’s nothing further to be done. I’ve even gone into the bulb’s wifi info screen & manually entered our IP, DNS, etc info.

I’m on an iPhone XS Max with the latest iOs- if I could go back in time and prevent eufyCleanEufyHome from updating I’d do so in a heart beat. If you ever have to reset your bulbs & connect them to your router/smart home manager like alexa...GOOD LUCK!

by Amospro

The vacuum seems to work very well and eufyCleanEufyHome seems pretty intuitive, but where are the notifications? My vac got stuck the other day and I didn’t get a notification. It would be nice to get notifications when I getsstuck or when it’s completed successfully. I am not getting those notifications. Even if I open up eufyCleanEufyHome and go to notifications there is nothing there. I’ve looked at all the notification settings on my iPhone and everything seems to be set right.

by Bullfrog0008

eufyCleanEufyHome is fairly easy to use with my color bulbs.

I would like if the changes between colors, white and intensities would have smoother fade transitions from one to another instead of snapping quickly from one to the other. Or at least options to change the transition duration.

Sometimes the color wheel isn’t the most responsive. It won’t always let me smoothly swipe through colors. Gets stuck and or snaps backwards.

The color adjust isn’t always accurate for which color is active. ie. dark blue shown in app and light blue or even purple is the physical light color.

There’s more control and features that could be added over time.

Overall it’s a good app with some need for a little more tweaking and development which would make it a great app. Hopefully the developer gets it there!

by Bob_____

Although we only just got the product, eufyCleanEufyHome seems to have a nice UI and the vac itself seems to be responding well to it. I give 4 stars, however, because it appears we are unable to connect multiple devices to the vac which is not too much of a bugger but slightly inconvenient as we would both like to have control over functionality. Maybe if there is a firmware update this could be resolved or maybe it’s user error...

by Lum1792

Finally running Louise everyday to round up cat hair and debris. We live in the country with one young cat inside...can’t wait till we can get her outside. Eufy has done a great job making her way around the downstairs (2400) square feet. Pretty interesting to watch. Has only gotten hung up on light weight things in the floor like panty hose, sock...great job. I feel we are so much cleaner .... running it daily till I see less picked up.😍

by Ginz1234567899

eufyCleanEufyHome paired very easily with my smart plug device. The UI is nice and simple, especially bc it’s a really fancy button once set up. I would really love if you could set up eufyhome with Apple shortcuts in iOS 13 so I can tell siri to turn my lights on/off of click a widget on the home screen and not have to open eufyCleanEufyHome .