Contact Actions Support

by Rhinoblogger

Customer service has stopped responding to requests for support and they refuse to address known bugs. Nice app when it works but it often does not work.

This app continues to disappoint with a very significant bug. Reminders do not work consistently with recurring tasks. Several times I have missed deadlines due to Actions not reminding me to complete a task when I had scheduled the reminder to occur. This happens often enough that the app is completely unreliable.
I have contacted the developer numerous times and we even had a phone conversation about this issue last summer. Updates have come out since then, but this issue has still not been addressed. Whenever I email the developer to remind them I get a response that they are aware of the issue and hope to address it in a future release - it’s been several months and there is still no solution. For an app that expects the user to pay an ongoing subscription, this is unacceptable. After numerous disappointments and no action taken by the developer to resolve a significant bug I would not recommend this app.

by Jed Again

It is time to move on. I have had this app for almost two years now. I also have their calendar app TimePage. They both used to work pretty well. As they add more and more stuff and functionality to be and look cooler, the bugs just increase. Now it freezes every time I open it, it freezes in the middle of typing new actions (or new events in TimePage), syncing has just gotten worse and is also a daily problem (and I don’t even have an Apple watch), and actions that are supposed to repeat disappear. I have an iPhone XS and a recent iPad Pro running the latest system updates. Hardware and operating system is not the problem. I have contacted the developer through support a number of times over the last 6 or so months. Responses include questions and intentions and nothing gets better. But here comes another update with more cool stuff! Priority one is that it works flawlessly. The cool additional stuff doesn’t matter until it just works. Seems to be a theme with their apps - keep adding more stuff as basic performance degrades. I have to question their testing protocols. Perhaps we the customers are their testing protocol.

The apps has a 4.7 rating over it’s life. Go sort reviews by most recent and make your own determination.

They are clearly pretty apps. You will quickly get frustrated. Look elsewhere.

by Martyh1

At first I thought everything looked good but without any preference changes at all including that text size preference, most of my reminders imported from apples reminders list, the text doesn’t fit properly and gets cut off on the top and the bottom in the title line (schedule view only). Doesn’t happen to all of them but to most of them. About the only way I can see the full text for those lines is to set the actions preference text size to the smallest size. I was initially using the system size setting and that didn’t work either even using a few different system font sizes. Hard to get to know the app when that’s the first thing you see.

Update: quick response from developer. Uninstalled and reinstalled app with new version and problem went away. Changing from two stars to four. Need more time to evaluate other features now.

Update: problem with text being cutoff on top and bottom is back with latest version. Back to two stars. And since this seems pretty basic, I’m down evaluating it, at least for now.