Contact Rhythm SYNC Support
Company Name: Scosche
About: The award-winning Rhythm Heart Rate Monitors use patented technology to capture
exceptionally accurate performance in both wet and dry conditions.
This
Scosche Rhythm Sync app:
· Connects to Rhythm 24 and Rhythm+ Heart
Rate Monitors
· Manages Rhythm 24 activity modes and biometrics
functionality: Heart Rate Only, Running, Cycling, Swimming, Heart Rate
Variability, Duathlon, and Triathlon
· Displ.
Rhythm SYNC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: appdev@scosche.com
Website: 🌍 Visit Rhythm SYNC Website
Privacy Policy: https://www.scosche.com/privacy
Developer: Scosche
3 Most reported problems 😔💔
Essentially worthless
by Mgarbowski
What a disgrace. It lets you "save" workouts to the app, but the saved file disappears when the monitor is not connected to the phone. That's useless. Also, the app won't open the file so you can't see what's in it, and it connects to precious few apps that supposedly do open the file, and so far nothing works. I've "connected" the app to the Apple HealthKit, but the workout I recorded does not transfer over so I can't read it there. I cannot find any iPhone apps that will open it. I exported the workout, and it saves as a "*.fit" file that no programs on my Mac can open. The documentation is useless and says nothing about this. It does not connect to My FItness Pal which is one of the best most universal fitness and diet apps out there. I tried connecting to something called "Today's Plan," which shows up as an option in the Scosche app, but that software is, if anything, even more useless and poorly coded than the software for this device. Nice device. Junk software. And without good software the device is junk too.
Disappointed. Returning the HRM.
by Tim2me
I got the Rhythm+ for Christmas. After charging it up, the app tells me I have to update the monitors software. When I try to update the software through the app, it fails. Then tells me to run the heart rate monitors battery down to zero, charge for 2 mins, and try again... 8-10 hours later... I follow the instructions and it fails to upload again. I did this several times, and it failed each time.
I asked for this to use with my Peloton. It won’t connect. Maybe it would connect to the bike after the software update...? Who knows.
The app itself is as basic as it gets. Basically one screen that shows your current heart rate.
Crashes when you try to share recorded data
by Ap72526;);83
What’s the point of recording data if I can’t share it to my training apps?? App crashes everytime I try to share with TrainingPeaks. What a piece of trash app.
Also your “recording data” doesn’t record based on my HR zones, which I set manually and updated the monitor with those metrics, supposedly. Like the record on the device is literally useless if it uses the incorrect HR zones.
Have a Problem with Rhythm SYNC.? Report Issue
Why should I report an Issue with Rhythm SYNC.?
- Pulling issues faced by users like you is a good way to draw attention of Rhythm SYNC. to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Rhythm SYNC. customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rhythm SYNC..
