Contact Novel Updates The Best Reader Support
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Novel Updates The Best Reader Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Novel Updates, The Best Reader for Light Novels. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Novel Updates, The Best Reader for Light Novels. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Poorly Designed App
by Tempifu
Upon downloading it, I proceeded to scout out a novel simply to check how it is. The first novel I saw had to be added before you could even see or read a chapter. Then when you go to chapters, it starts from latest to oldest. Naturally they had a function to switch from oldest to latest but that kept loading each chapter on its own. It took roughly 5 minutes just to organize a novel consisting 500 chapters. To top it all off, it would not load any chapter at all. If you decide to wait, it simply crashes. I have tested around 6 novels and all acted the same. Lastly a feature as simple as dark mode needs to be bought?! Step up your game developers and fix the critical issues before attempting to make money because this is a scam....
Doesn’t work on iPad Pro
by Hungryhippoanonymous
Gradually all functions have completely stopped functioning. At first, only some novels wouldn’t load in the app but you could go to the site to find. Then the time came when nothing would load in the app but you could view it on the original scanlator sites. Eventually nothing loaded, whether through the app or through the regular site. The search no longer works either. It freezes and then I have to shut it down. Uninstalling and reinstalling the app have not worked for me either. C’est la vie!
really bad but for one purpose
by Rarely Rating
this is an awful app for reading. while i appreciate that they made a mobile app for site, the only purpose is basically for making a list of novels you like or want to read. the chapters never load when you click on them, and sometimes they dont even show up at all, so you dont know how many chapter there are. the app doesnt notify you when something on your list updates, so you have to keep checking which is pointless when the chapters dont even show up or disappear while you’re looking at them. not only that, but sometimes the filter or search functions dont even work when looking for series that’s on the site. basically it serves no purpose but to compile a list of your favorite series and sometimes chaeck updates if the chapters show.
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