Contact Questo Support
Company Name: Questo Global SRL
About: Introducing Questo, an innovative platform offering immersive real-world games
that turns tours and city exploration into an exhilarating adventure. Ideal for
couples, families, groups of friends or solo explorers, Questo makes every city
a playground.
Questo Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Questo: Escape Games & Tours. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Questo: Escape Games & Tours. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Questo Global SRL
Read 3 Customer Service Reviews 😭😔💔
Waste of time and money
by NOLA81
We tried this in Houston for my husband’s birthday, and we abandoned it after the 3rd “challenge.”
Downtown Houston is way too dangerous for this game because you have to be staring at your phone instead of being aware of your surroundings. If you’re doing this in another city, check out the area ahead of time.
The game itself was poorly written, silly, and unfun. And by silly, I don’t mean cheesy. We were expecting good cheesy fun. I mean incomprehensible and dumb.
The “challenges” were weird and unrelated to the story line. For example, at a fountain with swordfish statues jumping out of it, the challenge question was, “What is jumping out of the fountain?” The answer was “fish.” But that word did not relate to the next stop or the next clue in any way.
Also, the payment system is confusing and misleading. You pay for charms that you use toward purchasing games. You have to buy more charms than what you need for the game. I don’t understand why you can’t just pay for a game.
I don’t normally give things 1 star, but I couldn’t find anything redeeming about this app.
Terrible Clues
by Dr. Noseincrotch
The directions were terrible and misleading. We talked to a security guard at one building (where people were NOT supposed to go) who had been getting groups all night because the directions were so terrible. They asked me to write a review of their game and I did but then they filter the reviews you see. Mine is not up there.
I wrote to them to ask why my review wasn’t being shown and they didn’t get back to me.
I like the concept but they’re not putting any work into making it actually work.
Waste of time and money
by NOLA81
We tried this in Houston for my husband’s birthday, and we abandoned it after the 3rd “challenge.”
Downtown Houston is way too dangerous for this game because you have to be staring at your phone instead of being aware of your surroundings. If you’re doing this in another city, check out the area ahead of time.
The game itself was poorly written, silly, and unfun. And by silly, I don’t mean cheesy. We were expecting good cheesy fun. I mean incomprehensible and dumb.
The “challenges” were weird and unrelated to the story line. For example, at a fountain with swordfish statues jumping out of it, the challenge question was, “What is jumping out of the fountain?” The answer was “fish.” But that word did not relate to the next stop or the next clue in any way.
Also, the payment system is confusing and misleading. You pay for charms that you use toward purchasing games. You have to buy more charms than what you need for the game. I don’t understand why you can’t just pay for a game.
I don’t normally give things 1 star, but I couldn’t find anything redeeming about this app.
Have a Problem with Questo: Escape Games & Tours? Report Issue
Why should I report an Issue with Questo: Escape Games & Tours?
- Pulling issues faced by users like you is a good way to draw attention of Questo: Escape Games & Tours to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Questo: Escape Games & Tours customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Questo: Escape Games & Tours.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →
