Are you having issues? Select the issue you are having below and provide feedback to Qonto.
- No metal credit card available yet
- Delay in implementing promised features
- Transfer between accounts takes longer than expected
Complete guide to troubleshoot Qonto app on iOS and Android devices. Solve all Qonto app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Qonto, developers of Qonto.
Contact e-Mail: support@qonto.com
So that when you have a question, we’ll get it answered swiftly. - make purchases online instantly with our virtual Mastercards, from anywhere in the world. - order physical Mastercards for payments and withdrawals abroad or at home. - add virtual cards to Apple Pay and Google Pay for online and in-store purchases. - create a Flash Card for one-off, single purpose payments. Securely. - send and receive SWIFT and SEPA transfers directly on your phone. - if your company is registered in France, we can even cash your checks. If you’re setting up a new company, we’ll guide you so that you’re up and running - with all your admin handled (within an average of just 72 hours for France-based customers). - as well as up to 5 sub-accounts in all our markets, so you can better organize your teams and their budgets. We help make spend management a collaborative team effort: delegate cards and budgets to team members, give your managers and employees access according to their roles. Once you’re set up we can even help you switch or transition accounts progressively if your current bank or neobank is in France. Take back all that time and energy you currently spend on managing your business finances and focus it where it matters. More than 220,000 customers already use our finance management solution to keep control of their account at their fingertips. With the this app app, you can manage your business finances even when you’re on the move. Give your accountant access to consult your account; they’ll be delighted to find everything they need to manage your accounting. this app energizes SMEs, startups and freelancers by helping them whizz through their business finances. On the go, wherever they are. this app simplifies everything, from everyday business banking and finance to bookkeeping and expense management. Scan your paper receipts on your phone and let Qonto retrieve the VAT and match them to the corresponding expense so they’re valid for your books. They will enjoy the autonomy and you’ll keep control of the bigger picture. By doing the boring, time-consuming chores, we energize SMEs and freelancers so they can achieve more. Use our app to open an account without the paperwork eating into your time. And when you’re with this app, you can look forward to rapid-response, top-tier customer service. When it comes to managing expenses and preparing your accounts, we’ve also got you covered.