Contact JailFunds

Contact JailFunds Support

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About: JailFunds by VendEngine allows users to make commissary, phone, bonding, and
monitoring deposits instantly for incarcerated loved ones. Users can deposit
funds in less than 30 seconds from anywhere in the world.



How to Contact JailFunds Customer Service/Support

JailFunds Contact Information

Listed below are our top recommendations on how to get in contact with JailFunds. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact JailFunds. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of VendEngine



100% Contact Match

Developer: VendEngine

E-Mail: [email protected]

Website: Visit JailFunds Website








Reported Issues: 20 Comments

3.5 out of 5

By Kassandra Stedman

2 months ago

I’m trying to add money to my husband account and it’s saying fraud

By Melissa Barham

1 year ago

My husband Bernie Young was transferred to Perry county jail from Chester county jail on 12/20/2022 and still have not received his refund check for commissary and it’s been 4 weeks. Please respond asap

By Dajanae Swafford

1 year ago

I put money on his books and it went towards his tech account

By Barbara baird

1 year ago

I tryed to put money on commissary for someone in Claiborne county jail Tennessee and it would not let me I tryed different amounts to see if that was the problem didnt work now my debit card is blocked because of direct pay can't get anybody on phone keep getting recordings they are trying to take 200 .00 dollars off of my card now when they wouldn't do it last night want it stopped told them that through the help center said would get back to me shortly that's what they told me when I asked why my transaction was blocked at terminal 8 hours ago still haven't heard anything from them need a different phone number that I can get in touch with them on or the main office lease thanks

By Diane Price

1 year ago

My childs dad is incarcerated in St Charles Parish he is unable to send me messages i have contacted the jail

By Deedra bright

1 year ago

I can send messages to Bradley Phillippi but when he tries to send me messages it says he is blocked can he be unblocked please. He is an inmate from Montgomery county jail in ks

By Cindy Childers

1 year ago

Have tried tried to leave money for our daughter every way there is and can't. The website has no contact us on it, there is no way to delete your account that I can see. On the phone app I got all the way through all of it and then it says does not accept deposits from this zip code. On the internet, the same but it says it does not accept deposits from this state, Illinois. I am not liking what I see on these posts on here. Doesn't look like a very safe way to deposit money.

By Jay jakes

1 year ago

How do I unblock someone?

By James Curry

1 year ago

It keeps saying credit card fraud service yet it is the same card I have always used. I deleted the card and tried to start over but it keeps saying the some thing. Please fix it now.

By Tara Bradley

1 year ago

I'm trying to use the app to send a gift basket but since y'all have swapped over to correct pay I had to do a account and it keeps saying ID not verified.I have tried everything I know can you please help me get this set up so I can use the app

By Trameka Walker

2 years ago

I tried adding funds to James R. Jones books. 20.00. Trying to see if put the funds in the right place.

By Bennie Marler

2 years ago

I'm inquiring about some deposits made on my account that I did not place. First 1 was on 3/3/22 for

By Krystal Bordelon

2 years ago

I accident blocked Kenneth dixon from Nelson Coleman in st Charles la. Can you please unblock it

By Kiara Calloway

2 years ago

I accidentally block my husband on messages and need it unblocked

By Cheryl Leace

2 years ago

Why is my credit card being rejected? I have the money on there and my bank says it’s your company restricting it.. Why?

By Bobbi Neace

2 years ago

I can not get into my account when I do it says it's not available I can't reset my account or anything and also I didn't get my video chats that I paid for because the systems was down on the last 3 visits an it said I'd be refunded and I wasn't

By Rebecca

2 years ago

I have been using the Jailfunds app to connect to Williamson County, TN inmate since February and have had no issues. Since Thursday, when I receive a message for the video visitation, I click the link in the text, which opens up the internet, and directs to me tbejail.com. I am placed in the Video Visitation waiting room indefinitely. I have the jailfunds app on my phone. I have uninstalled and reinstalled the app, uninstalled and reinstalled Google, reset all my phone setting back to factory default, deleted all temp files and cookies from the internet app. I have tried everything and nothing is helping. Please advise

By disappointedthanks


Please fix your app

The app hasn’t been working for several weeks you can’t get past the Home Screen because of the “Louisiana resident” question tries to redirect you to another app where all the comments say that app doesn’t work either.



By Catpowers262


Bc I have an IPhone

I can’t video call at all says Safari cannot open this page because The address is invalid.



By 714donh


Very Poor

This app is just one shade from being a freaking scam. They do tell you if you schedule a video and the other party doesn’t show, you still get charged. Of course, with covid these days, there’s no way to tell if the time you schedule is going to be ok for you loved one your trying to connect to. But you get an email that says the video time was approved. The stupid app takes 5 minutes to connect (I guess all the good programmers went to Zoom) but also times out of the other party doesn’t show in the 5 minutes. But they still take your money. Shame on them. You should be ashamed of your self for working for this crappy company.




Have a Problem with JailFunds? Report Issue

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Why should I report an Issue with JailFunds?

  1. Pulling issues faced by users like you is a good way to draw attention of JailFunds to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a JailFunds customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JailFunds.


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