Contact Tiqets Support
Company Name: Tiqets International BV
About: The Tiqets app opens the doors of culture to those who don’t want to wait in
culture’s long lines! Whether you’re at home or already traveling, you can
browse cultural attractions, read venue reviews, and purchase paperless tickets
without leaving the app. With tickets delivered instantly to your smartphone,
and many skip-the-line options, never again must you spend needless time waiting
in line.
Tiqets Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Tiqets - Museums & Attractions. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tiqets - Museums & Attractions. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 6 Customer Service Reviews 😭😔💔
I bought 2 tickets for Kennywood Park in Pittsburgh, PA. I bought them on October 16th to be used on October 20th. I paid 82.98 for the tickets. After 30 minutes I was sent an email stating that my order had been cancelled with no explanation why. My refund they said will be refunded in 5-10 days thats bull. I just bought them and 30 minutes later, they were cancelled Why were they cancelled?
bojour nous avons acheté une visite à Venise sur votre site ref 542045638 quartier juif et rialto pour le5 septembre a 17h15pour 2 adultesen français .A notre arrivée la guide nous a refusée car elle ne faisait la visite que en anglais pourtant notre réservation confirmait que la visite était en français mais la discussion a été impossible .Nous avons bien sur été déçu nous avons réservé avec votre site plusieurs visites sans problème Nous espérons que vous répondrez à notre demande de remboursement dans ces conditions Cordialement D Piasentin
Scam bought tickets for Rome coloseum and tour was not accurate. Gave us tickets for part two of tour with wring names and yesterdays date. Refused entry and Roma part of tour ticket takers said we were scared. Advised our credit card company to refuse payment. No customer service response.
Buyers beware!! Booked SkyJump tickets for the Stratosphere in Vegas
by Thisissiteisascam
Buyers beware!! I booked a ticket for 4pm on June 3 for the Stratosphere SkyJump in Las Vegas through Tiqets website. My friends and I paid for the entrance fee to go up to the top of building thinking I was all set for my jump. When I went to check in the SkyJump staff proceeded to tell me that I also had to call and register because I booked with a third party vendor and it was not officially booked. Which Tiqets website never mentioned. Staff at stratosphere said they have been telling Tiqets company to alert customers to register but they are not doing so. Luckily I was able to get an appointment for the following day because they had an opening. If they were not able to fit me in, I would have lost all my money and my opportunity to jump. Huge inconvenience for me and my friends as we have to change our plans, wasted money for entrance fees for the two days and I was charged a fee by Tiqets site for their awful service. Never again!!! Be careful!! I recommend to call Stratosphere directly to secure your tickets.
Never ever use them !!!
by Disgusted Gal
Ordered tickets and never received them. I tried to contact Tiqets but the only option I had was live chat. I told them I hadn’t received my tickets or a confirmation or anything. The first answer I got was from a bot after waiting 10 minutes for a reply. It didn’t answer my question so the site said they’d give me Live help. They had three operators for the entire UK!! After another 10 minutes of waiting they answered my question of having no confirmation by asking for my confirmation number. I told them I didn’t have one. So then after another 10 minutes they said it’s an 8-10 digit
Number. I explained that as I had told them I had no confirmation. After another 10 more minutes she asked for my email. Then I finally got my tickets. But by now it was 2:30. The venue closed at 5:00. I asked for some kind of discount and they said no. How ridiculous. Don’t use them unless you want to be on hold for almost an hour and only get a half day on your tickets. HORRIBLE HORRIBLE company!
Scam
by D. W. Harris
Scam alert. Do not use this company as they do not stand behind their customers. Bought the skip the line for Chichen Itza. We showed up and picked up our entry tickets using the email no problem. They asked us if we also wanted a guide. Yes, we did. We paid 1000 pesos for a guide and they called one on their phone for us. The guide gave us a mediocre, three hour tour of the ruins. Afterwards he was not paid by the company for his service. We confronted the lady that took the money from us and she claimed we never paid her. We called security and she also lied to them. We called Tiqets and they said she was a third party vendor and they would do nothing about the third party vendor’s dishonesty. We ended up paying the guide directly, but this company does not support its paying customers. Further, paying extra for skip the line was worthless. The regular line was almost nonexistent. This company will never get my money again. Buyer beware!!!
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