Compass app not working? crashes or has problems?

Compass Status

Last Updated on 2019-11-30 by Orion Lukasz Gonerski

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Connection

33.3%

Crashes

33.3%

Not working

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Compass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Compass app on iOS and Android devices. Solve all Compass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Compass iPhone Issues and Solutions

Compass iOS app crashes, not working, errors
Compass iOS app network issues
Compass on iOS has black/white screen

Compass Android App Issues and Solutions

Compass has errors/crashing/not working
Compass server network connectivity issues
Compass has black screen

Compass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Compass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Compass app crashes or not working on Iphone (iOS):

Close and restart the Compass app on iPhone
Update Compass app to the Latest Version for iOS
Uninstall and reinstall Compass iPhone app
Update your iPhone to the latest iOS version

Fix Compass on iPhone unable to connect to server/internet connection issues::

To resolve Compass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Compass black/white screen (blank screen) on iPhone:

Follow the Compass iOS app troubleshooting guide Here →

Compass Android App Issues and Solutions

Fix Compass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Compass app issues:

Force Stop the Compass App
1. On android, goto "Settings" » click Compass app. » click "Force Stop".

Update Compass to the latest version on PlayStore

Clear Compass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Compass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Compass.

Fix Compass unable to contact server/ Compass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Compass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Compass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Compass on android.

Solve Compass black/white screens issue on Android:

Follow the Compass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Orion Lukasz Gonerski, developers of Compass.

About this app

Easily find direction to the North using the sun and Apple Watch. Just use Digital Crown (on your Apple Watch) to point marker to the sun and app shows you direction to the North.