Contact Prompted Journal Support

by Isabellakershner

At first I was in love with this app, it is well made, the journal entries were fabulous, but one day I opened the app to journal and I found that every one of my entries that I had painstakingly written to be both thoughtful and well written were all gone. The app had reset without any warning so I could save them, it presented me with the same request for the monthly payment again, even though I had already paid for this month. Then it showed me the daily prompt- the same one I had gotten on my first day and already filled out. All of my hard work was lost, and yet I am still expected to pay twice for one month’s usage. I am extremely disappointed with this app, as it was once one of my favorites, but I now realize that the quality is exactly what you pay for- 99 cents a month. Obviously care and time was used to create the app, but the creators must have stopped looking for bugs in the software. I am extremely angry and frustrated at the loss of my hard work, and once again I say how disappointed I am in an app that seemed genius when I first purchased it, I loved it truly the best part of my day was reflecting on myself with it. I am truly disappointed and upset that all of my work was lost, and I want to warn anyone who gets this app that their work could be lost at any time, and none of it is safely protected.

by Curiosity.kills

I’ve been using Prompted Journal since May and I have found the prompts too be quite reflective and introspective. However, it seems I have reached the end of new prompt cycle and for the last week I’ve been getting a repeat of prompts since the beginning of the journal which has been very annoying. I had to go through and delete all the old prompts just so I hopefully won’t see those questions again.

I also think it could be cool if there were some more light hearted questions because many of the prompts can be quite heavy—-“think about being on your death bed, what’s the last thing you’d say” or questions akin to that. I mean I guess there’s nothing wrong with it because these are things that are worth pondering, but at the same time I don’t want to have 4 to 5 prompts within the same week detailing my mortality. It kind of takes away the fun. I think the app is OK but could use some tweaking, especially related to repetitive prompt questions, like once I write a prompt, I don’t want to see it again.

by Alex.mango11

As someone who’s been journaling in paper notebooks for 10 years now and continues to this day, I was hesitant to get a journaling app because I figured I already did enough on my own. However, after using it for just a few days, I’m already in love with it. The prompts are such a wonderful way to get myself thinking about things that I wouldn’t normally record. Sometimes I look at the prompt early in the day to see if anything inspires me or I’ll surprise myself when I check in with my 7pm reminder and have to recall something that answers it instead. In a world where convenience is key, this app surely fits the bill. Just yesterday something made me super happy and with no paper at hand to record my thoughts, I reached for my phone and opened this journaling app to quickly write it down. The prompt happened to be “Happiness is...” so my situation was very applicable at the time, but now I will say that happiness is definitely using this app because it’s making me reflect on my life and the days events in a new, meaningful way which is pushing me to have better, happier days. Thank you for creating this straightforward, wonderful app! I also adore the font which makes the writing even more fun, so I highly highly recommend getting it!!