Contact ResearchGate Support
Company Name: ResearchGate GmbH
About: ResearchGate provides a professional network for the scientific community to connect with each other
to share and discuss research.
Headquarters: Berlin, Berlin, Germany.
ResearchGate Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with ResearchGate. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ResearchGate. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 10 Customer Service Reviews 😭😔💔
The form at your help center is not processing my request to sign up and support is not responding to my e-mail. The processing might have something to do with my location in Vietnam. The help form is returning to a previous page instead of sending the information. Please consider this request to sign up as a researcher...corporate, government or NGO. My work for the Asia International Center includes extensive research relating to communication projects and business endeavors. With a regional focus, our service provides multifaceted content to facilitate cultural exchange, academic cooperation and economic interaction.
I resigned from the Department of Environment and Science in June 2022. Appreciate if you could provide advice on how to create an account as an independent researcher. Regards, Dawit
Since I last used it,RG has become virtually impossible to use,especially for those who,like me,have no institutional e-mail.This lands one in a circle from which progress seems impossible.Questions are not answered promptly and compared to some years ago,I am no longer able to find my score or edit items. It is very tempting to discontinue all the frustration and bs.
In spite of my numerous protests I continue to receive citations for Roger D. Hurst who is apparently a medical scientist. I am a materials engineer and do not want to receive information about medical subjects. Please correct immediately! Roger C. Hurst
I am not receiving Research Gate emails any more. Normally almost every day William R. Ware
Greetings. I subscribed to ResearchGate some five years back with my institutional email and recently I am moving to a different tertiary institution with no official email. Researchgate is asking me to update my email since the former institutional email is no longer active. I have provided my private email but it is not going through. What should I do? Thanks
I am trying to find someone whi will take my private information off the internet to invlude my address. Research was done 20 yrs ago. House has been strengthened with underpins. This information is detrimental to our home owners ins and our home value. We have done much to improve it. Your resech is a negative impact. Please remove it as soon as possible. The address is 1316 Kennywood Drive, Largo,Fl 33770. Thank you, Diane Veenstra.
Nice idea, poor execution
by Zeropointblank
I would like to use this product, but seldom do. First, there is no simple way to upload peer-reviewed publications or easily see which ones have been uploaded. My account remains woefully incomplete with no simple way to update it. I don’t have time to do this manually. It should be able to track my publications automatically, if I’ve authorised it, and include them in my bibliography. The app does not appear to facilitate finding my publications in anyway, let alone conference presentations etc and instructions on the website are absent. Second, there is no iPad app. The web page remains the most robust interface, but provides little guidance on how to use it, let alone link it to other accounts, like LinkedIn. Research related discussions are a great idea, however few of my colleagues appear to use this on a regular basis. If some of these limitations were addressed, it might facilitate uptake.
Why is an app for academics so bad?
by Chejux
As an academic I have come to value the Research Gate (RG) platform - while using my computer at work. Consequently, I’m at a complete loss for words to describe how disappointed I was while using this app on my iPad. The experience was so bad I, the app was forgotten until this morning, and I can’t bring myself to use it anymore. How can the people associated with RG be involved with something this bad? You literally have access to an amazing pool of talent at your fingertips. My colleagues and I, along with my students, use tablets everyday. For the love of all things digital, please update and improve this app.
App doesnt work
by Muqri Musa
It asks me to login before viewing a document but I have forgotten my credentials so I tried to login via Facebook and it redirects to a blank page showing no login page or anything. If this is the case then how are we going to view documents redirected to this app? Where is the signup option for ResearchGate? Do we have to manually go to the website on a browser to signup again? Where is the convenience for us users? So since I amare inconvenienced by this how about I rate you 1 star which is very generous of me and you continue to deny me usage of the app. Thank you.
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