Contact Slow Motion Video Fx Editor Support

Started out using this app for a project...seemed to work fine. Didn’t realize that it only gave one trial use, then to use again you had to pay 9.99. Which I paid and right after paying, went to use the app to complete my project, which was the point the app stopped working ( right after paying !! ). My phone started crashing and went into immediate chaos, called Apple support to straighten out my phone, then tried using app again for my film project and it won’t save my film....it will edit it, but will not save or transport it at all. I want a refund !!! This is a total waste. Everything worked in the one trial edit given, but the moment I paid to upgrade it stopped working. This is completely lame ! Where can I get a refund, as I just paid for this lame app about 3 hours ago ?... it’s not saving or transporting my film at all. What the hell guys ?!..👎👎👎

The app works to speed up/slow down/time lapse, which is great, but it will not save any of the videos I try to make. I can't save it to my camera roll, text it, or email it. There's not even anything to preview on the export screen in the spot where the video is supposed to be. The app just doesn't create the video file at all. I paid $4.99 for the full version and am incredibly disappointed to not even get a response back from the company to my support request. At this point I don't think I have any choice but to submit for a refund through the App Store. Really unfortunate for something that seems like it has great potential.

Strictly from a consumer point of view, it’s extraordinarily disingenuous for someone to make a purchase of a slow motion feature on A SLOW MOTION APP, but still have ads unless you buy the other features (of which it seems there are many). Charge one price for your slo mo, then give me the app without ads. You can still hawk your other crappy features, which I’d be more willing to buy if I didn’t feel like I had been duped. I’d be willing to give them a pass on the ads if the app even worked. It will not save; I’ve tried countless times and it hangs on export. Everything else on my tablet works just fine. Pass on this app.