zapptales app not working? crashes or has problems?

zapptales Status

Published by zapptales GmbH

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Common dislikes about zapptales app

- May become overwhelming with constant notifications and messages

- Privacy concerns with sharing personal information and conversations on the app

- Reliance on technology for communication and documentation of family history.

Have a Problem with zapptales - Chat book? Report Issue

Common zapptales Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot zapptales app on iOS and Android devices. Solve all zapptales app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

zapptales iPhone Issues and Solutions

zapptales iOS app crashes, not working, errors
zapptales iOS app network issues
zapptales on iOS has black/white screen

zapptales Android App Issues and Solutions

zapptales has errors/crashing/not working
zapptales server network connectivity issues
zapptales has black screen

zapptales iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever zapptales app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix zapptales app crashes or not working on Iphone (iOS):

Close and restart the zapptales app on iPhone
Update zapptales app to the Latest Version for iOS
Uninstall and reinstall zapptales iPhone app
Update your iPhone to the latest iOS version

Fix zapptales on iPhone unable to connect to server/internet connection issues::

To resolve zapptales network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix zapptales black/white screen (blank screen) on iPhone:

Follow the zapptales iOS app troubleshooting guide Here →

zapptales Android App Issues and Solutions

Fix zapptales not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent zapptales app issues:

Force Stop the zapptales App
1. On android, goto "Settings" » click zapptales app. » click "Force Stop".

Update zapptales to the latest version on PlayStore

Clear zapptales App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "zapptales app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch zapptales.

Fix zapptales unable to contact server/ zapptales internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click zapptales » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got zapptales » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch zapptales on android.

Solve zapptales black/white screens issue on Android:

Follow the zapptales android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at zapptales GmbH, developers of zapptales.

100% Contact Match

Developer: zapptales

E-Mail: [email protected]

Website: Visit zapptales Website

About this app

Become one of over 150k happy customers worldwide and print your most important WhatsApp, iMessage, Facebook Messenger, Telegram, Threema or Instagram chat as a book – including all text messages, photos, and even videos and voice messages! With this app you can print your favourite WhatsApp, iMessage, Facebook Messenger, Telegram, Threema or Instagram chat as a book – as the perfect gift or to hold on to forever. Easy: Transform your WhatsApp, iMessage, Facebook Messenger, Telegram, Threema or Instagram chat into a book in only a few simple steps. Our friendly customer support team is happy to help you with any questions you may have. • “As unique as the DNA. A really great gift. We were both speechless. • “A great idea and the book is really high quality. • “Great quality… like the very own diary, but much more beautiful. Because it’s the most personal book in the world. The process is very well explained and the step by step tutorial and is easy to follow, even for tech-dummies like me. Fast delivery and very good support… everything great… already ordered two books”. • “I am amazed. The upload of the chat worked perfectly, even though there were a lot of pictures in the chat. There are a lot of personalization options for the book. Safe: The entire process is fully automated and encrypted. Because life writes the best stories. Because life is complicated enough. The books are really high quality. It was a gift for our second anniversary and my husband was really, really happy”.