Contact Desk Control Support
Company Name: LINAK
About: Pick your personal challenge for standing at your desk and improve your health
and work habits over time. Choose between 3 challenges (or create your own) and
follow your progress on your smartphone through elaborate statistics.
Desk Control Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of LINAK
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Desk Control Website
Privacy Policy: http://www.linak.com/privacy.aspx
Developer: LINAK
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3 Most reported problems 😔💔
Broken app - Horrible
by Anon28282828
The “You” tab of the app does not work. Will never show the standing data for the current day. Hitting “Today” just shows the previous day. App does not seem to consistently track and record standing data. Linak sells this app as a major feature of their standing desk hardware yet it is broken. There are other major bugs including losing all of the profile information you’ve previously input (height, weight, auto drive, and reminder preferences). About the only thing that works is moving the desk via the app when the app actually connects properly to the desk. Also the developer needs to enable the app to be installed on Mac M1 desktops. The developer / Linak is completely ignoring the major issues with this app. Last update was 6 months ago. They will just comment “thanks for your feedback.” Horrible customer support.
Unusable
by Ai_enabled2
1. After exiting the App (which eventually happens on any iOS device) it's somehow losing pairing so I have to press the button on the table for a few seconds to let them pair again.
2. No support for auto drive (move to favorite position) for IKEA Idasen desk. So no one-touch function. The developer reply is that the controller device lacks this feature. But we all know it's barely an excuse as they COULD program a automatic move feature right in the app—basically holding the button for me. The same way I will do this by holding the button manually.
Both issues are super frustrating to the point that I've started working on my own app using the Bluetooth LTE and learning the API. And it works well. Even on Windows (the Linak app from Windows Store cannot pair with Idasen)...
Truly useless
by Magnus Malax
I fail to see where this app is even remotely necessary. In the time it takes to link to the desk, I could have tapped the control on the desk, and raised or lowered it. I tried to use the “You” feature which presumably is a challenge mode where you stand for a certain amount of time every hour, logging your results. I don’t know, because it’s completely non functional. I tap all over the screen with no effect. I emailed the developer and basically got email feedback that wasn’t particularly helpful.
Have a Problem with Desk Control? Report Issue
Why should I report an Issue with Desk Control?
- Pulling issues faced by users like you is a good way to draw attention of Desk Control to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Desk Control customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Desk Control.
