Company Name: NaturalCycles Nordic AB
About: Natural Cycles is a contraceptive app that spearheads the development of digital contraception.
Headquarters: Stockholm, Stockholms Lan, Sweden.
Listed below are our top recommendations on how to get in contact with Natural Cycles: Birth Control. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Natural Cycles: Birth Control. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Natural Cyclesby TristaJay
I became pregnant on a form of birth control called an IUD. I had had it for 5 years. This pregnancy ended in a miscarriage and it was incredibly rough physically and emotionally. My doctor and I were unsure of what to do when it came to birth control because she didn’t trust another IUD, and there were no other non-hormone options I preferred. I researched and came across Natural Cycles, I paid and received a thermometer. Firstly, the thermometer was a disappointment as it was the exact same one I had purchased that was store brand from a local chain. I got over it and started the process of checking my temp and recording every morning. Things because tricky as my body began to do funky things it hadn’t done before my miscarriage. I missed a period, or I was late. Six months later I ended up pregnant again, while I shouldn’t have been able to. It was a mix of my body being all over the place, and your app not knowing the situation. Now I am 20 weeks pregnant, and I had switched the app over to track pregnancy from it preventing pregnancy. How awful. I lost out on so much money for something that didn’t work for me, then I thought it should be the best pregnancy tracker and have all sorts of info because of the science aspect. Nope, none of it. I am so disappointed that I have this useless app that I paid so much for. Some of it has to do with my unfortunate situation, but not all of it.
by Customer939
The app works just ok if you keep up with it. Took months for mine to be kind of right. Never really was spot on. Wouldn’t recommend to prevent pregnancy unless you are super always 100% regular.
WARNING/BEWARE: if you get busy like most moms do and stop using the app beware! The app DOES NOT show up in your active subscriptions in the App Store. So if you use that to monitor all of your charges it will not work in this case. I stopped using the app due to being busy and having a toddler who prevented me from keeping on the schedule. I check my active app subscriptions regularly to avoid being charged for what I don't want. This app does not show up. I forgot I was subscribed then I wake up to an email from them and a credit card charge saying I have been charged. Their policy also prevents you from getting any refunds. I emailed them as soon as I saw the email (within half an hour of receiving) and while my card charge was still pending. They refused my refund even though it was not showing as an active subscription. I didn’t even get a courtesy email that my app would be renewing soon. They just want to screw you out of money. No support for their customer base at all. They are just in it for the money.
by MynameisLT
Not pregnant yet so the app does what I need it to, and I think it’s really cool to track what’s happening in my body.
However when I first started this app it was so easy to use. I especially enjoyed and appreciated how well it worked in the morning when I would take my temperature while still laying down and try to go back to sleep to get some extra hours of rest. I would quickly and easily tap all the buttons, put my temp in, and it submits right away. It was so easy to steal an extra little bit of sleep. There was an update a little while back and now the buttons barely ever work the first time you press them. Sometimes I have to press “submit” 10-12 times before my temperature goes through. It’s a small issue but it’s extremely agitating especially after I’ve seen how well the app can run. I have made sure everything is up to date before writing this review.
I’d be happy to change my review if this bug can be fixed. I truly appreciate the service it provides, I just feel like staring at the blue screen an extra 1-2 minutes in the morning prevents me from the quality of sleep I get when I snooze.
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