youBand app not working? crashes or has problems?

youBand Status

Last Updated on 2019-11-25 by Xiaohui Zhao

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Common youBand Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot youBand app on iOS and Android devices. Solve all youBand app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

youBand iPhone Issues and Solutions

youBand iOS app crashes, not working, errors
youBand iOS app network issues
youBand on iOS has black/white screen

youBand Android App Issues and Solutions

youBand has errors/crashing/not working
youBand server network connectivity issues
youBand has black screen

youBand iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever youBand app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix youBand app crashes or not working on Iphone (iOS):

Close and restart the youBand app on iPhone
Update youBand app to the Latest Version for iOS
Uninstall and reinstall youBand iPhone app
Update your iPhone to the latest iOS version

Fix youBand on iPhone unable to connect to server/internet connection issues::

To resolve youBand network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix youBand black/white screen (blank screen) on iPhone:

Follow the youBand iOS app troubleshooting guide Here →

youBand Android App Issues and Solutions

Fix youBand not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent youBand app issues:

Force Stop the youBand App
1. On android, goto "Settings" » click youBand app. » click "Force Stop".

Update youBand to the latest version on PlayStore

Clear youBand App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "youBand app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch youBand.

Fix youBand unable to contact server/ youBand internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click youBand » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got youBand » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch youBand on android.

Solve youBand black/white screens issue on Android:

Follow the youBand android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Xiaohui Zhao, developers of youBand.

About this app

youBand is a multifunctional wearable APP dedicated for sport and health, which is developed by Our company, By monitoring the health data such as sleep status, heart rate, and steps etc. , users can know his/her health status well. Besides, the event reminder and mobile phone messages reminder function can remind the users to do necessary excercise to keep healthy.