Contact MyWaterSD - City of San Diego

Contact MyWaterSD Support


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About: MyWaterSD App offers a fast, secure, and convenient way to pay your water bill
and view your usage with the all-new mobile application. Enjoy the faster and
easier way to access your account anytime, anywhere.



MyWaterSD Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MyWaterSD Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smart Energy Systems LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyWaterSD Website

Privacy Policy: https://www.sandiego.gov/privacy-policy

Developer: Smart Energy Water





Can I trust MyWaterSD app?

Protect your data and wallet. We investigate the developer's website (Sandiego.gov), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.6 out of 5

It’s annoying

2025-03-09

by Ucancallme2

Ever since they updated from a newer versions weeks if not months ago. I couldn’t login I tried to reset my password it says not to use similar password or something. I tried so many times same thing happened. I called their customer service and the wait was like an hour and when someone finally answered the phone and told her my problem she said to send them an email and tell them my problem and then they will email me a ticket. And they did email me a ticket but that’s it. Their customer service is unforgivable.

App hasn’t worked for the last month

2025-03-10

by Toshbar

Not sure how Apple allows broken apps to get published to the App Store but here we are

Upon launching the app, I get a pop up saying “We apologize for the inconvenience but the Service is currently unavailable, please try again later.” I’ve been getting this any time I’ve tried to use the app for the last month. Any button I press on the main screen? Same warning.

Worthless

2025-03-11

by Califbill

Shen trying to register the app it claims my address is ‘invalid’. However, the water department has no trouble sending our bill to this address. Repeated efforts to get them to address the problem has been ignored. Their ‘help’ button returns an inoperable, error message. A thirteen year old off the street could have written a better app.




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