Pathao Reviews

Pathao Reviews

Published by on 2021-03-26

Enjoy superfast service with Pathao! Bikes, Cars, Parcels and Food - all in one
app! Register using your phone number to get started! Beat the traffic and get
anywhere fast with on-demand rides from Pathao. How to get a ride? - Select
your location and request a ride to be picked u...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Pathao Reviews

  • By


    Attention Pathao team ! Very sorry to say that I’m too much disappointed about your map . Every time I’m getting so tired to find out exact location but when I tried to Uber very easily it’s coming, even when I write one or two words theres automatically showing so many destinations nearby & very easily I can catch up my exact location. When I’m Narayanganj zone it’s showing only Narayanganj area map never showing Dhaka map .if you’re planning to go long away than It’s should be more easier than others all competitors but Really don’t know you guys what work are doing there !!! A very easy Advice is Plz contact with google team and explain them every single problems believe me they will help you more than your expectation. Thanks

  • By

    Improvement required

    Pathao iOS app creates problems! Sometimes the app gets stuck at ‘meet at the pickup point’, whereas I’ve already completed my ride! I have to manually close the app and restart it to get the fare amount and leave a feedback. This happens often, and I’ve found it happening on other iOS devices, too. Pathao makes life a lot easier, but these tiny things (when happens repeatedly) are what might make a customer think twice. Interface could be better and more smooth.

  • By

    Bangla Language option is not suitable

    Bangla option is taking time to load. In settings > about/help > faq ... it shows nothing in my device iPhone 5s. Also you didn’t provide any report option brightly or anyway. It’s more important in a service providing app. Not only ride related report, but also app related reports should go through that. And you didn’t get into your app without giving access to my location. It’s my wish to show my location. Don’t know why you are forcing me for my location. That’s [email protected]&#%*t. Customer registration process is so much simple. They didn’t provide that much information about them. Well, that’s good and bad at the same time.

  • By

    Improve app performance

    Hire a good iOS developer and UX designer who knows how to scale and improve performance of the app. It’s terrible, your UI doesn’t respond properly when a ride request is made. - most of the times the loading screen doesn’t go away right after a rider has accepted the request. User gets to know the ride request is accepted only if the rider makes a phone call to the user. - if in mid request the phone screen gets locked, it shows no network connection even while clearly there is proper internet. - when the loading screen goes away, the rider information does not show properly, you have to scroll up to see the rider info which is a terrible UX decision. - the rider info is missing the bike or car type they are using. - rider location doesn’t show and the estimated pickup time is missing. Take a look at the uber app for example, it is more stable and has nice UX design. I am a supporter of yours but you should seriously work on the app performance and UX. Right now it is way below in terms of a polished product.

  • By

    Location not working properly

    The latest version can’t track my current location automatically..... food options is not working as it can’t find my location

  • By

    Worst Service of Pathao Food!!!!

    This used to be one of the best among the food delivery service now it’s just the worst. The courrier who is supposed to bring the food almost always cancel the orders and the app doesn’t even give a notification that it’s cancelled. Had incidents where I had to order 4-5 times a row and still every time it was cancelled. Notified the customer service team about these couple times, only thing they did was say sorry and that they will look into it. And the issue is definitely not solved. Today again the order got cancelled and that’s it for me. Never ever gonna order from this app again.

  • By

    Need More Improvement

    I would give 5 star rating, but Now a days, Most of the time this app getting hang and also very slow. During pickup & destination selection it's very very slow. Also sometimes it takes half an hour to get a Ride even if the rider is showing sufficient in the map. Most of the time rider calls, before showing the accepted status. In previous versions, it was on avaerage good, but now a days your app has become an worst app for these type of bugs. Please fix this issues, and make this app as smooth as UBER or other app.

  • By

    Pathao should hire on the basis of the behavior of the drivers

    Pathao drivers in ctg are really rude compared to Dhakas ones. Doesn’t matter it’s a guy or a girl passenger, they seem to always cancel if the destination isn’t according to the one they desire. And the most annoying part where drivers keeps on asking where the destination is and cancels later on(even if the places are like halishahar/GEC cause they are gonna get paid accordingly anyway). Don’t think that’s how it should be working. So really don’t have any other option rather than using the substitute ride providers. The company should really start working on it. :)

  • By

    What a stupid app this is

    I had so much hope in pathao food. First few times I ordered they were on time and delivered it. But now they r worse delivery service ever ! Their delivery mans r very unprofessional and bunch of idiots !! They take order then cancels it. And why did u guys put this free delivery option ? It doesn’t even work. Remove it. Nobody asked for any free delivery system. Cuz whichever restaurants has free delivery options , when u order they won’t accept the order or direct cancel it on ur face !! What is this rubbish ! If guys r having money problems then ask for it. Don’t put on false advertisements !!

  • By

    Ranges should be properly mentioned.

    I am very disappointed at Pathao food. I usually order a lot from outside using other apps. Today I ordered from Chillox via Pathao but the rider called me and cancelled the order just because my location was far from the restaurant. A food delivery service shouldn’t be like this. If there is a limit or money range or a specific area range to order using service it should be mentioned but cancelling an order just because it’s far makes it an unprofessional and unfriendly service.

  • By

    No cancel option for bikers with poor rating

    What’s the point of having a rating system for bikers when you can’t use that to pick them? My ride request was accepted by someone with an 80% ish rating and immediately I had a bad feeling about him, but to my dismay there was no option on my end for confirmation. Worst of all, he (and I) almost got hit by a bus because he slammed the brakes. The bus was not more than one feet away from contact.

  • By

    Pathao Map is still not up to the mark

    Map of pathao should be more updated. Sometimes it makes mistake to pin point the location. And ride sharing app should be something in which we can see the real time update of the rider’s whereabouts. Performance of pathao map is really mediocre. And riders should be instructed by Pathao authority to use the map religiously to track down the location of the user. Regards From a regular user of pathao

  • By

    Not bad but...

    The new update really makes the app fast and the user interface is pretty clean too, but it’s way too simple looking. Also, the animations are not that pleasing to the eye which is a poor experience for the user. Not to mention the new update makes me feel like as if I’m opening an app from inside the app when selecting the bike 🏍 option which is annoying. Please add some smooth and cool looking animations.

  • By


    I would like to inform that, if pathao have their users app in IOS so why shouldn't for the pathao riders? Uber have their own apps in iOS for both users and riders. None of the riders from pathao never use iphone or what? I knew a lots of student from universities they also have riders account and using iphone. Bcz pathao didnt provide any iOs for riders they are switching towards uber . Pls manage and develop apps for riders also. Please

  • By

    You guys need to focus on the basics

    Something as simple as Sunlight AAA batteries or Super Glue can’t be found on your app. It’s amazing how you guys don’t have these simple products. Capitalise on your strengths, I would have ordered these things from you guys ( fast delivery) rather than Daraz which takes 4 godforsaken days to deliver basic stuff. These tiny issues matter now that everyone is stuck at home because of the pandemic.

A better way to Contact apps

You can now contact Pathao customer service directly
via Email using our new site -

Contact Pathao directly

Is Pathao Safe?

No. Pathao does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 3,961 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for Pathao Is 13.2/100.

Is Pathao Legit?

No. Pathao does not seem legit based on our analysis. This conclusion was arrived at by running over 3,961 Pathao User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Pathao Is 13.2/100.

Is Pathao not working?

Pathao works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Pathao? Report Issue

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Why should I report an Issue with Pathao?

  1. Pulling issues faced by users like you is a good way to draw attention of Pathao to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pathao customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pathao.

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