Contact Slowly Support

I am a young introverted American woman, and was excited to find this app last year. However, I must urge caution before you download this app! People are NOT who they claim to be. Every correspondence has ended suspiciously after a time. Many people ghost after a few letters. Other correspondences suggest a darker side to the app. For example, I started talking to “Sebastian” in Sept 2020, who claimed to be a 36-year-old man in Germany, working as a pilot. After 2 months of writing long letter to each other every day, he vanished. I was hurt to be ghosted, but I understood that life changes. 3 months later, that same account now claims to be a young woman in Serbia with all different details. I believe that this is either a case of catfishing, misleading me and and others about their true identity, or possible scammers with malicious intent. I reported this to the Slowly support team, and received a very neutral and unsympathetic response. To vulnerable people, especially - please be careful!!! You DO NOT know who you are really talking to, or who the creep writing back truly is. I am devastated, and feel deceived and betrayed, and my anxiety about the whole mess is off the charts. This app is UNSAFE! User BEWARE!

I started using this app about a month ago and so far I’ve been loving it! I’ve communicated with different people from different countries and the it’s fascinating to connect with people with different backgrounds and find your similarities and differences. It’s a great way to learn about the culture of places (that you’ve never been to) from a local. So far all of my pen pals have been really friendly and I look forward to receiving letters from them! A few things that can make this app better on the iPad are 1) support for horizontal mode and 2) a larger pinned view. This is mainly a reading and writing app so the iPad app should really support landscape view because that is how you are spending most of the time, typing on the keyboard. The pinned view shows the last received message that you are replying to, but on the iPad it’s tiny and the height is not adjustable, so it requires a lot of scrolling up and down in a tiny view. I think those are the 2 pain points using this app regularly but other than that, love it!

Dear Slowly, Please add automatic or manual rotation on iPad. It's a MUST. It's necessary. It's crippling not to have it. ➡️Update: there is now a toggle on settings to turn landscape mode on/off. Going from three stars to four ;p Well done! Previous review ⬇️ This is a good app. This is a wonderful app to make connections around the world. One of your House Rules is to never ask for contact info. That's wrong. On your website you say/imply that the purpose of this app is Dating. How is one supposed to communicate via Slowly (all) the time? No. Just NO. Nonsense. Let me tell you something else. Don't even think about adding chat to the app just to keep people inside. No. I'm one of those users/customers that spends money. I'm pretty sure that I have spent around $25 buying stamps. Maybe more. Only to find out that it doesn't make a difference. Only the accomplishments ones are effective IMO. So get more of those. Maybe. So here is my main proposal. Add a feature that give users the freedom to request contact information like... a phone number without fear of being block or cancelling their account. Unless they get reported for harassment, of course. For this... Freedom of Contact Request feature.... charge a dollar. Or two. Make it accesible so many people will use it.