Contact Cool Live Wallpa Support

by AmaDeuZ4

I downloaded to check it out. They immediately ask you to sign up for a description. I click NO THANKS. Then I get hit with ad (no big deal, They said there would be ads with free account). Then I swipe to see next wallpaper. Guess what? Another ad. Then I swipe for another... yup... another ad. I went to close the ad and instead it opened up into iTunes for me to download the ad app (although I know I clicked the X to close). I go back to the app, and the same ad app pops up. I try to close, and it goes to iTubes (again). I force quit for app, start it back up, and it again asks me if I want a subscription or try for free. I choose free (again), but then it takes me to iTunes to buy. I exit iTunes and and I click NO THANKS again, and it (again) takes me to iTunes to buy. I try one more time, and as you expect... iTunes. The NO THANKS link is at the bottom. The 2 Buy buttons are at the top and middle. It’s not difficult to hit the NO THANKS link and I can see it change colors when I select it, but the link goes to the store instead. They obviously programmed it this way, hoping someone would just pay the $2 so they can check out the app more. I would have been happy to pay for the app or even sign up for a subscription, but I was never able to actual try the app. Plus, I can’t support a developer who deliberately tries to trick their users. You can’t, and shouldn’t, trust such a developer.

by Dauhaz

I only used the app for a minute so far and every single action I took except for saving the first wallpaper in the carousel triggered the subscription screen. And the close button doesn’t appear for a couple seconds, which is a very bad practice and inconsiderate to users. And since I wasn’t able to tap on any of the wallpaper images in the carousel, I’m assuming it’s not possible to download any other wallpaper than the first one unless I subscribe.

Overall, the app doesn’t give the user a chance to explore a little bit before deciding whether to subscribe or not. Why would I invest in something before having an idea of the value I will get out of it? Especially if my initial interaction is frustrating... Also, why would I pay $7.99 per week to download wallpapers? I would understand having in-app purchases like $0.99 for 3 wallpapers, but recurring payments is unnecessary and a bit insane in my opinion. How many wallpapers do I need to download and and use to get my money’s worth from the app?

I also found the intro screens weird and unnecessary. The fact that how to set a wallpaper was explained to me as soon as I opened the app made me wonder whether this app has a different and hard way to set wallpapers. Everyone knows how to set a wallpaper. And if someone doesn’t, I’m sure they’re not going to worry about it until after they choose and download one.

by No Nickname Please Thank You

I downloaded this app because I loved the idea of moving wallpapers. When I got into the app, it went through all the normal app procedures, start your free trial, how to download your wallpapers, etc., and I easily got through that. So I was browsing the wallpapers in the free section because I didn’t want to buy member contract, and I started downloading some of the wallpapers. I soon realized that you could download member wallpapers by just waiting two minutes and I downloaded about 2 of them. Before I decided to put the wallpapers up, I looked in my photos and looked at the wallpapers. I realized that they weren’t moving in the photos and I thought this was a bit peculiar because if pictures weren’t moving in my camera roll, then how would they work in my lock and home screens. I kinda dismissed the thought and then went to my settings, to the wallpaper section, and put one of my favorite papers on from the free section and turned off my phone to see the paper. The wallpaper wasn’t moving at all. Now, the rest of app was OK, there was a lot of ads and I thought that the member section had a little bit too much power. The problem with the entire app was that thing that they were focusing on didn’t work at all. I’m not sure if I am not doing something wrong but I kept on turning on and off my phone and the wallpapers wouldn’t work. Overall, not a very good app.