Planity Pro Status

Last Updated on 2025-02-12 by Planity

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⚠️ Most reported problems ⚠️

43.8%

Not working

43.8%

Account

6.3%

Screen

6.3%

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Common Planity Pro Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Planity Pro network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Planity Pro App
1. On android, goto Settings » Planity Pro » click [Force Stop]

Clear Planity Pro App Cache and Data:
1. On android, goto Settings » Apps » Planity Pro » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Planity Pro.

On android, goto Settings » Apps or Manage Apps tab.
Click Planity Pro » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Planity Pro » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Planity Pro

E-Mail: paul@planity.com

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Developer: Planity

Feb 15, 2025, 10:51 AM
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